Do doctors’ attachment styles and emotional intelligence influence patients’ emotional expressions in primary care consultations? An exploratory study using multilevel analysis

Cherry, Mary Gemma; Fletcher, Ian; Berridge, Damon; O’Sullivan, Helen

doi:10.1016/j.pec.2017.10.017

Cited by 19 publications

(20 citation statements)

References 43 publications

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“…Individuals from many sectors charged to help peopleinfected or not from the Covid-19must be able to put themselves in other shoes and see things from their perspective. Studies have shown that doctors' levels of EI and attachment styles have a positive impact on emotional responses of patients [72]. At the present stage doctors' and nursing staffs' EI is a determining factor.…”

Section: 2mentioning

confidence: 97%

“…At the present stage doctors' and nursing staffs' EI is a determining factor. Working with doctors and nurses with higher levels of EI make patients feel better, safer, have greater contentment [73] because they feel that professionals also care for their concerns and their needs, beyond the medical part [72,74]. At the same time, emotional intelligence helps the experts to cope better with their work.…”

Section: 2mentioning

confidence: 99%

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The Need for Emotional Intelligence Training Education in Critical and Stressful Situations: The Case of Covid-19

Drigas

Papoutsi

2020

Int. J. Recent Contrib. Eng. Sci. IT

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Critical and stressful situations can emerge in many different forms in our daily life. Sometimes the stressful situations can be more serious in national or global level, such as natural disasters and diseases. In such a difficult and demanding situation, we were with the onset of the virus. At a time when the international medical scientific community is trying to deal with the new threat called Coronavirus, emotional intelligence is contributing decidedly to address this pandemic. Awareness, management, empathy, basic components of emotional intelligence, are especially important for people to control difficult situations as the one we are going through. The need for the development and cultivation of emotional intelligence from the very beginning, starting from the field of education, is strongly apparent so that the child and later the adult can cope with stressful situations. Studies have shown that people with high emotional intelligence can better manage and mitigate stress and adopt strategies of resilience and control.

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Section: 2mentioning

confidence: 97%

Section: 2mentioning

confidence: 99%

The Need for Emotional Intelligence Training Education in Critical and Stressful Situations: The Case of Covid-19

Drigas

Papoutsi

2020

Int. J. Recent Contrib. Eng. Sci. IT

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“…Previous studies that have used this coding system have found that medical visits commonly contain emotional concerns (27)(28)(29). For example, the percentage of general practice visits where patients expressed emotional issues ranged from 54% to 92% (27,(30)(31)(32). Most studies across specialties (e.g.…”

Section: Introductionmentioning

confidence: 99%

Emotional Communication in HIV Care: An Observational Study of Patients’ Expressed Emotions and Clinician Response

et al. 2019

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Emotional support is essential to good communication, yet clinicians often miss opportunities to provide empathy to patients. Our study explores the nature of emotional expressions found among patients new to HIV care, how HIV clinicians respond to these expressions, and predictors of clinician responses. Patient-provider encounters were audio-recorded, transcribed, and coded using the VR-CoDES. We categorized patient emotional expressions by intensity (subtle 'cues' vs. more explicit 'concerns'), timing (initial vs. subsequent), and content (medical vs. non-medical). Emotional communication was present in 65 of 91 encounters. Clinicians were more likely to focus specifically on patient emotion for concerns versus cues (OR 4.55; 95% CI 1.36, 15.20). Clinicians were less likely to provide space when emotional expressions were repeated (OR 0.32; 95% CI 0.14, 0.77), medically-related (OR 0.36; 95% CI 0.17, 0.77), and from African American patients (OR 0.42; 95% CI 0.21, 0.84). Potential areas for quality improvement include raising

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“…Several studies have highlighted the importance of EQ in the medicine and nursing literature (Table 1). [4][5][6][7][8][9][10][11][12][13][14][15][16][17][18][19][20][21] In medicine, higher EQ has been linked to better patient outcomes, better stress management, and improved wellbeing. Higher levels of EQ in physicians enhances patient outcomes and satisfaction.…”

Section: Emotional Intelligence In the Health Professionsmentioning

confidence: 99%

“…Higher levels of EQ in physicians enhances patient outcomes and satisfaction. 5,22 An assessment of general surgery medical residents reported that EQ scores positively correlated with well-being, and inversely correlated with depression, emotional exhaustion, and depersonalization. 13 In the nursing literature, Rode and colleagues 18 found a relationship between EQ and performance on the National Council Licensure Examination (NCLEX) and the Kaplan Nursing Assessment Test; students with higher EQ performed better on both assessments.…”

Section: Emotional Intelligence In the Health Professionsmentioning

confidence: 99%

Evidence and Strategies for Including Emotional Intelligence in Pharmacy Education

Butler

Park

Vyas

et al. 2022

American Journal of Pharmaceutical Education

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This integrative review summarizes the literature addressing emotional intelligence among healthcare professionals and students in order to better define and incorporate it into the pharmacy curricula. Findings. Emotional intelligence is an essential attribute for relationship building, stress management, and self-regulation. It is imperative for pharmacy students to develop and improve their emotional intelligence in order to support the development of successful relationships with patients, pharmacy colleagues, and other healthcare providers. In addition, awareness of one's own biases and emotions can help regulate behaviors so as to facilitate enhanced communications with others. There is increasing evidence that emotional intelligence can influence academic success, ability to provide compassionate and competent patient care, ability to lead and influence others, and manage stress, all of which are extremely important in pharmacy education. Educators can help learners develop emotional intelligence by designing activities that directly identify and target areas of weakness while leveraging areas of strength. Summary. This article discusses key background studies on emotional intelligence in the health professions literature and identifies specific methods and strategies to develop learners' emotional intelligence within the curriculum.

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Do doctors’ attachment styles and emotional intelligence influence patients’ emotional expressions in primary care consultations? An exploratory study using multilevel analysis

Abstract: Understanding how doctors' psychological characteristics influence PPC may help to optimise undergraduate and postgraduate medical education.

Cited by 19 publications

References 43 publications

The Need for Emotional Intelligence Training Education in Critical and Stressful Situations: The Case of Covid-19

The Need for Emotional Intelligence Training Education in Critical and Stressful Situations: The Case of Covid-19

Emotional Communication in HIV Care: An Observational Study of Patients’ Expressed Emotions and Clinician Response

Evidence and Strategies for Including Emotional Intelligence in Pharmacy Education

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