The Need for Emotional Intelligence Training Education in Critical and Stressful Situations: The Case of Covid-19

Abstract

<p class="0abstract"><span lang="EN-US">Critical and stressful situations can emerge in many different forms in our daily life. <span class="tlid-translation">Sometimes the stressful situations can be more serious in national or global level, such as natural disasters and diseases. In such a difficult and demanding situation, we were with the onset of the virus. At a time when the international medical scientific community is trying to deal with the new threat called Coronavirus, emotional intelligence is contributing decidedly to address this pandemic. Awareness, management, empathy, basic components of emotional intelligence, are especially important for people to control difficult situations as the one we are going through. The need for the development and cultivation of emotional intelligence from the very beginning, starting from the field of education, is strongly apparent so that the child and later the adult can cope with stressful situations. Studies have shown that people with high emotional intelligence can better manage and mitigate stress and adopt strategies of resilience and control.</span></span></p>

COVID-19: How the stress generated by the pandemic may affect work performance through the moderating role of emotional intelligence

“…Our data were in line with previous studies, suggesting a direct impact of Covid stress over performance. Further, the present paper provides a new insight into the role of EI as a “buffer” in the interaction between the stress generated by the pandemic and work performance ( Drigas & Chara, 2020 ; Lea et al, 2019 ; Mérida-López et al, 2019 ).…”

“…Due to this bond, our ability to maintain inner equilibrium is threatened by these external factors and thus the short or long exposure to those may generate an internal condition known as stress, which in spite of serving as an adaptive function in circumstances of hardship, may culminate in inducing emotions like fear and anxiety when persisting during a prolonged period of time (Drigas & Chara, 2020;Moreno et al, 2020). Additionally, there is an abundant heterogeneity in every person's stress experience that is under the influence of individual characteristics (resources, weaknesses and previous experiences) and contextual ones (social environment, historical moment and geography) that consistently shape both our appraisal and coping behaviors (Alonazi, 2020;Volk et al, 2021;Whitehead, 2021).…”

“…Oppositely, individuals with less EQ tend not to be able to recognize and understand what they feel and consequently may present severe difficulties in labeling their emotional state seeking to handle it properly, which may result in a deteriorated ability to regulate their perceived stress and in consequence becoming more incapable of avoiding the wide-ranging consequences of it (Baba, 2020;Druskat et al, 2005;Mishra & Mohapatra, 2010). As can be reckoned, being more emotionally intelligent offers a mechanism through which this ability may act as a "stress buffer" by: (a) minimizing the stress of the circumstances perceived as demanding, (b) shutting off the "fight or flight" response after the stressor has disappeared and (c) measuring the extent of stress reactivity as an indicator of physiological and psychological capacity (Drigas & Chara, 2020;Lea et al, 2019;Mérida-López et al, 2019).…”

“…Thence, Emotional Intelligence (EI) is described as the faculty to perceive, facilitate, comprehend and manage own and other's emotions ( Mayer et al, 2016 ). The lack of this competence in such a situation characterized by daily stress in which humanity is currently immersed may be translated into severe future consequences ( Drigas & Chara, 2020 ; Moroń & Biolik-Moroń, 2021 ). According to the Job Demands-Resources Theory (JD-R) ( Bakker & Demerouti, 2017 ), specific work characteristics (i.e.…”

The Influence of E-Learning and Emotional Intelligence on Psychological Intentions: Study of Stranded Pakistani Students

“…Based on the empirical results, the authors suggest that EI development and training programs might be included in the academic curriculum for students, which may help to control the serious effects (study stress and burnout) link to high levels of psychological pressure experienced by students during online classes. EI training and development programs can enhance the ability of a student to control and mitigate stressful situations (Drigas and Papoutsi, 2020 ), and also support the students to improve their social adjustment and academic performance (Wang, 2019 ). As a result, this might increase the ability of students to face and manage uncertain situations effectively and, ultimately, will enhance their academic performance.…”