Do tourism applications’ quality and user experience influence its acceptance by tourists?

Palos-Sánchez, Pedro R.; Saura, José Ramón; Correia, Marisol B.

doi:10.1007/s11846-020-00396-y

Cited by 41 publications

(30 citation statements)

References 119 publications

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“…Innovation capability (IC) is also an important managerial capability, as it is linked to business performance (Geldes et al , 2017; Taheri et al , 2019). Existing studies on the tourism industry have indicated that innovation in business activities is vital to respond to tourists’ changing demands, thereby improving their service experience (Cortese et al , 2021; Palos-Sanchez et al , 2021). These studies show that the innovation process enhances product quality and production efficiency, whereas innovative performance impacts product innovation.…”

Section: Introductionmentioning

confidence: 99%

How the creative mindset affects entrepreneurial success in the tourism sector: the mediating role of innovation capability

Yodchai

Tran

2021

IJCHM

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Purpose This study aims to adopt implicit theory (IPT) to develop a creative mindset model and drive entrepreneurial success through innovation capability (IC). Design/methodology/approach Expert interviews were conducted using a questionnaire protocol. This study investigated the effect of the creative mindset on entrepreneurial success through IC, using a partial least squares analytical technique and by interviewing 176 Thai business owners. Findings The creative mindset drove entrepreneurial success through IC. Entrepreneurs possessing a growth mindset reflected and drove success directly or through IC. Although, those with a strong, fixed mindset did not significantly affect entrepreneurial success, they could drive success through IC. Research limitations/implications This study provides further insight into the probable causation of how the creative mindset and IC affect tourism entrepreneurs’ success. Accordingly, this study contributes a framework to help entrepreneurs’ creativity and performance in achieving their business goals. Originality/value Drawing from IPT, this study empirically tests and substantiates the mediating role of IC in the relationship between the creative mindset and entrepreneurial success in the tourism industry. This study can help entrepreneurs increase their managerial effectiveness.

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Section: Introductionmentioning

confidence: 99%

How the creative mindset affects entrepreneurial success in the tourism sector: the mediating role of innovation capability

Yodchai

Tran

2021

IJCHM

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“…1 1 Another six related papers published in a parallel special issue of the Review of Managerial Science on ‘Marketing and Design’: Chen (2021) investigates the cultural product innovation strategy of performing arts organizations; Motta‐Filho (2021) introduces the concept of the brand experience manual; Palos‐Sanchez, Saura, and Correia (2021) identify antecedents of tourists' acceptance of mobile tourism apps; Scholz, Redler, and Pagel (2021) explore the influence of shopping companions in retail sales conversations; Idemen, Elmadag, and Okan (2021) investigate the effects of designers as product cues; and finally, Schuberth (2021) presents confirmatory composite analysis as a multivariate statistical method that can combine behavioural and design research.…”

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confidence: 99%

Design and marketing: Intersections and challenges

Henseler

Guerreiro

2020

Creat Innov Manage

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This editorial article reports on interdisciplinary research being conducted at the interface between the scientific disciplines of marketing and design. It reviews the 11 academic papers from the special issue situated at this intersection, thereby showing the richness of research happening in this liminal area. At the same time, the paper observes how the disciplines' different scopes as well as their different modi operandi inhibit the collaboration between marketing and design research. Whereas marketing largely follows the paradigm of empirical realism asking how the current world works, design largely follows the pragmatist paradigm asking how a future world can be shaped. Finally, this paper contains a number of suggestions on how to foster cooperation between the two disciplines.

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“…Companies and other institutions in the tourism industry create products and packages for users who are interested in reducing or completely renouncing the use of IT when traveling [27]. This study can therefore help professionals to promote DFT as a unique and differentiating tourism product.…”

Section: Scopus "Digital Free Tourism"mentioning

confidence: 98%

Digital Disconnection as an Opportunity for the Tourism Business: A Bibliometric Analysis

2022

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The aim of this study is to carry out a bibliometric review of the existing research on digital disconnection and Digital Free Tourism (DFT) to discover the extent to which this new trend affects technology users and the tourism market. To do this, a systematic literature review and a bibliometric analysis of the research on digital disconnection contained in the Scopus and Web of Science databases were used. This research includes publications from 2012 to December 2021, which included a total of 37 publications about digital disconnection and digital free tourism in scientific journals indexed in the main scientific databases. The analysis concludes that DFT is a growing economic trend in research and that the phenomenon of digital disconnection is beginning to be a peremptory need for more and more users. This work is original and interesting for researchers specialising in technology addictions, as well as academics and professionals in the tourism sector, because the extensive use of smart devices is becoming a type of addiction in many areas and can be a new opportunity for the tourism market. The DFT phenomenon can improve the response to these types of addictions and be a temporary escape and alternative to technological devices. Doi: 10.28991/ESJ-2022-06-05-013 Full Text: PDF

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Do tourism applications’ quality and user experience influence its acceptance by tourists?

Cited by 41 publications

References 119 publications

How the creative mindset affects entrepreneurial success in the tourism sector: the mediating role of innovation capability

How the creative mindset affects entrepreneurial success in the tourism sector: the mediating role of innovation capability

Design and marketing: Intersections and challenges

Digital Disconnection as an Opportunity for the Tourism Business: A Bibliometric Analysis

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