Doctors’ perceptions, expectations and experience regarding the role of pharmacist in hospital settings of Pakistan

Khan, Nabeel; McGarry, Kenneth; Naqvi, Atta Abbas; Holden, Keith

doi:10.1007/s11096-020-00991-9

Cited by 18 publications

(29 citation statements)

References 34 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…The issue of under-recognized role could be addressed by attaching pharmacy schools with hospitals similar to medical schools so that pharmacy students may be able to practice their clinical knowledge in patient care and improve their clinical skills [37][38][39][40][41]. Moreover, PharmD graduates must be given extensive duties in the clinical pharmacy services so that they can progress and play their role as healthcare professionals effectively [43].…”

Section: Discussionmentioning

confidence: 99%

“…Apart from traditional pharmacy roles, pharmacists must assume the clinical role that contemporary healthcare service demands. Khan and colleagues highlighted that most doctors in Pakistan do not consider pharmacist as an integral member of allied healthcare team [42,43]. There is a need to increase their awareness regarding the role pharmacists could play in Pakistan's healthcare system.…”

Section: Discussionmentioning

confidence: 99%

“…There is a need to add provision of a counselling room in regulations for healthcare settings as this would provide opportunity for dissemination of information regarding disease and therapy. Moreover, such provision would enhance patient satisfaction and improve the recognition of pharmacists as a patient care provider [22,39,42,43].…”

Section: Discussionmentioning

confidence: 99%

See 2 more Smart Citations

Pharmacists' viewpoint towards their professional role in healthcare system: a survey of hospital settings of Pakistan

Khan

McGarry

Naqvi

et al. 2020

BMC Health Serv Res

Self Cite

View full text Add to dashboard Cite

Background: Pharmacy service is an essential part of a healthcare system. The profession of pharmacy is well recognized and is practiced to its full potential in developed countries however, it is underutilized in developing countries such as Pakistan. The recognition of pharmacist's role as healthcare professional is limited. This study aimed to document pharmacists' attitude towards their role in Pakistan's healthcare system, their experience with doctors and their perceptions towards involvement in medicines management. Methods: A 4-month cross-sectional survey (Jan-Apr 18) was conducted targeting pharmacists practising in 26 tertiary care hospitals across Pakistan using a developed and validated questionnaire in both Urdu/English languages. Chi square (χ 2) test was used to report any associations between independent variables, i.e., education, type of hospital and work experience and, dependent variables, i.e., pharmacists' attitudes, experience, and perception. A p-value of ≤0.01 with value of Cramer's V ≥ 0.3 was considered cutoff for establishing statistical significance. The study was approved by ethical committee and local hospital committees. Results: Three hundred ninety-six questionnaires were returned out of 500, i.e., response rate = 87.9%. Most participants (92.2%) interacted with doctors at least once daily. Most interactions were related to drug availability inquiry (72.5%). Most pharmacists (91.4%) mentioned that pharmacy duties are mostly clinical in nature. 93.4% of the respondents indicated that pharmacists are reliable source of information regarding general medicines. Furthermore, 87.4% reasoned inadequate training for not being able to discuss issues of clinical nature with doctors. Conclusion: Pharmacists were willing to perform their duties and provide healthcare benefits to patients however, they seemed sceptical of advanced clinical pharmacy roles such as intervening in prescriptions and medication therapy, consultations and prescribing. There is a need to increase awareness regarding pharmacist's role. Therefore, it would be helpful if trainings and seminars are conducted on the importance of clinical pharmacy to improve the pharmacy services in Pakistan's healthcare system.

show abstract

Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

See 1 more Smart Citation

Pharmacists' viewpoint towards their professional role in healthcare system: a survey of hospital settings of Pakistan

Khan

McGarry

Naqvi

et al. 2020

BMC Health Serv Res

Self Cite

View full text Add to dashboard Cite

show abstract

“…One health facility was state‐funded while the other was private. Since patients in Pakistan use both private and state‐funded healthcare facilities, it was important to include both sectors to have a representative sample 18 …”

Section: Methodsmentioning

confidence: 99%

Cross‐culture adaptation and validation of English version of Rheumatoid Arthritis Knowledge Assessment Scale (RAKAS) in patients with rheumatoid arthritis

et al. 2020

Self Cite

View full text Add to dashboard Cite

Aim: To carry out cross-culture adaptation and validation of the English version of Rheumatoid Arthritis Knowledge Assessment Scale (RAKAS) in patients with rheumatoid arthritis (RA). Methods: A cross-sectional study was conducted for 2 months in 2 tertiary care hospitals in Karachi, Pakistan. Sample size was calculated based on item-subject ratio. The translation was carried out using standard procedures for translation and cross-culture adaptation. The validation process included estimation of discrimination power, item difficulty index, factorial, convergent, construct and known group validities and reliability. Reliability of the scale was estimated using Kuder-Richardson Formula 20 and a value of σ 2 ≥ 0.6 was acceptable. SPSS v23, Remark Classic OMR v6 software and MedCalc Statistical Software v16.4.3, were used to analyze the data. The study was approved by the relevant ethics committee (IRB#NOV:15). Results: The mean score was 7.68 ± 2.52 (95% CI: 7.31-8.05) for 177 patients. The σ 2 = 0.601, that is, >0.6, test-retest reliability ρ = .753, P < .05. The average discrimination power = 47.27, average Item Difficulty Index = 0.557. The fit indices were acceptable in a range that established its factorial validity and average factor loading was ≥0.7 which established convergent validity. A significant association (χ 2 = 33.074, P < .01) between score interpretation and previous counseling by pharmacists established its construct validity. A significant association (χ 2 = 19.113, P < .05) between score interpretation and patient occupation established known group validity. Conclusion: The English version of RAKAS was deemed a reliable and validated tool to measure knowledge about disease in Pakistani patients with RA.

show abstract

“…Similarly, in the pharmaceutical profession, it is one of the crucial topics. It has always been of signi icant concern in the ield (Tabeefar et al, 2020) because it affects not only the clinical outcomes, but also other aspects such as medical malpractice claims, patient retention, the timely, ef icient, and patient-centred delivery of quality health care (Khan et al, 2020;Rosland et al, 2018;Pekkaya et al, 2019).…”

Section: Introductionmentioning

confidence: 99%

Patients’ Level of Satisfaction from Pharmaceutical Services Provided by Private Pharmacies Using the SERVQUAL Model Analysis

Utami

Ghozali

Hadning

et al. 2020

ijrps

View full text Add to dashboard Cite

Customer satisfaction is an essential aspect of quality of service. In healthcare, customer satisfaction, also known as patient satisfaction is an indicator for measuring the quality of service and how happy the patient is with the professional services received in the industry. This parameter is essential for all healthcare organizations, as it is used for improving service delivery and strategic goals. Therefore, this study aimed to examine the patients’ level of satisfaction regarding professional pharmaceutical services provided by certified pharmacists of 14 private pharmacies in the Kasihan Subdistrict, Bantul Regency, Special Region of Yogyakarta, Indonesia. The nonexperimental descriptive design with a cross-sectional method was employed in this study. It involved 308 participants and was conducted from November 2018 to May 2019. The patients’ level of satisfaction was measured using the Service Quality (SERVQUAL) approach involving five dimensions, namely; reliability, responsiveness, assurance, empathy, and tangibles. The results showed that the patients’ level of satisfaction on the average was satisfactory, at 80.2%. Besides, satisfaction based on reliability was 82.5%, responsiveness was 85.5%, assurance was 85.8%, empathy was 76.3%, while the dimension of tangibles was 70.9%. In conclusion, patients were satisfied on an average, regarding the professional services provided by the staff of certified pharmacies in the region.

show abstract

Doctors’ perceptions, expectations and experience regarding the role of pharmacist in hospital settings of Pakistan

Cited by 18 publications

References 34 publications

Pharmacists' viewpoint towards their professional role in healthcare system: a survey of hospital settings of Pakistan

Pharmacists' viewpoint towards their professional role in healthcare system: a survey of hospital settings of Pakistan

Cross‐culture adaptation and validation of English version of Rheumatoid Arthritis Knowledge Assessment Scale (RAKAS) in patients with rheumatoid arthritis

Patients’ Level of Satisfaction from Pharmaceutical Services Provided by Private Pharmacies Using the SERVQUAL Model Analysis

Contact Info

Product

Resources

About