2020
DOI: 10.15728/bbr.2020.17.6.4
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Does Brand Awareness Influences Purchase Intention? The Mediation Role of Brand Equity Dimensions

Abstract: This paper aims to identify the antecedent role of brand awareness in other dimensions of consumer-based brand equity (CBBE) and its impact on purchase intention. It is a quantitative study based on a survey conducted with 622 smartphone users. The theoretical hypothesis test was performed by structural equation modeling (PLS-SEM) and ordinary least squares (OLS) regression to analyze the mediation effect. The results demonstrate that brand awareness does not directly impact purchase intention. This effect is … Show more

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Cited by 44 publications
(50 citation statements)
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“…When consumers are more aware of a brand, they are more confident and can become loyal to that brand (Alkhawaldeh et al, 2018). However, mere brand awareness may not be sufficient to directly impact consumers' purchase intention (Azzari, 2021).…”
Section: Literature Reviewmentioning
confidence: 99%
See 1 more Smart Citation
“…When consumers are more aware of a brand, they are more confident and can become loyal to that brand (Alkhawaldeh et al, 2018). However, mere brand awareness may not be sufficient to directly impact consumers' purchase intention (Azzari, 2021).…”
Section: Literature Reviewmentioning
confidence: 99%
“…The result indicates that there is a direct relationship between brand awareness and consumer's attitude (Drumond, 2017) Despite brand awareness as a factor that could influence brand attitude and recall, the study finds that brand awareness could not directly impact a consumer's purchasing intention. Similarly, a brand is insufficient to generate consumers' purchasing intent (Azzari, 2021).…”
Section: Diagonal Values Are the Square Roots Of Ave And Off-diagonal...mentioning
confidence: 99%
“…Brand awareness is not enough to generate purchase intensity. To increase brand awareness in building brand value for consumers, association, loyalty, and perceived quality are needed (Azzari & Pelissari, 2020). Increasing e-wom, according to Boonsiritomachai & Sud-On, (2020) , to raise awareness, mobile applications are essential to creating value through virtual interactivity.…”
Section: Evaluation Of Validity and Reliability Testmentioning
confidence: 99%
“…EV was measured by adapting from Sweeney and Soutar (2001), Lee et al (2008), Kumar et al (2009), Eid and El-Gohary (2015) and Köse and Özgen (2020). PI scale was adapted from Baker and Churchill (1977), Lee et al (2008), Kumar et al (2009), Richard and Guppy (2014), Byun and Dass (2015) and Azzari and Pelissari (2021). All the items were adapted and customized to assess customer's intention to purchase social enterprise products; details of the items and sources are presented in Table 1.…”
Section: Instrumentmentioning
confidence: 99%