2021
DOI: 10.3390/su13137314
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Does Bus Rapid Transit System (BRTS) Meet the Citizens’ Mobility Needs? Evaluating Performance for the Case of Multan, Pakistan

Abstract: Bus rapid transit (BRT) has emerged as an efficient and cost-effective transport system for urban mobility that offers safe and high-quality transport services for city dwellers. Recent research has widely discussed BRT systems’ performance evaluation, but such assessments have remained limited in the South Asian context, where users’ needs might be distinct. The present study addresses this research gap and evaluates the performance of the BRT system in Multan, Pakistan, based on the passengers’ perceptions a… Show more

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Cited by 16 publications
(8 citation statements)
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“…Cronbach's alpha is a measure of the reliability of a scale or test [33]. We used it to analyze the reliability of the questionnaire items.…”
Section: Discussionmentioning
confidence: 99%
“…Cronbach's alpha is a measure of the reliability of a scale or test [33]. We used it to analyze the reliability of the questionnaire items.…”
Section: Discussionmentioning
confidence: 99%
“…The behavioral intentions to use BRT service are determined by the perceived social influence or subjective norms and private car users have less intentions to use BRT [49,50]. Other researchers have argued that attitudes toward public transport are dominant in determining behavioral intentions in comparison to their social influence or subjective norms and perceived behavioral control [51].…”
Section: Literature Reviewmentioning
confidence: 99%
“…In designing the BTS scenario with the BRT system, it is necessary to know the potential demand that can be seen from the mode shift from microbuses to the offered transportation (Yaldi et To calculate the potential demand for BRT (MPU to BRT shift mode), the researcher uses Willingness to Pay (WTP) analysis where this analysis is the community's preference in choosing to switch to BRT or continue to use the existing public transport mode (MPU) with the service indicators offered are fixed vehicle headway, not so long waiting time, air-conditioned vehicles, loose recleaning sheets, and affordable rates. This indicator represents the quality of service expected by the public from public transportation (Nadeem et al, 2021). The analysis of willingness to pay can be seen as follows:…”
Section: Potential Demand For Brt Transport and Operational Planmentioning
confidence: 99%
“…BRT is a means of transportation that meets the standards of comfort, safety, speed, and relatively low prices (Lubis et al, 2018;Priyanto, 2018). However, in addition to customer satisfaction, several findings also show that the utilization of BRT is not optimal, with one of the results showing the utilization rate is in the range of fifty percent (Agustien et al, 2022;Istianto et al, 2021;Nadeem et al, 2021). One of the reasons for the lack of use of BRT is the lack of outreach from the government and unsatisfactory service from bus officers to passengers (Lubis et al, 2018), and inadequate infrastructure and route lines (Nadeem et al, 2021).…”
Section: Implementation Of the Buy The Service (Bts) Policy For Bus R...mentioning
confidence: 99%