“…In the present global environment, these organizational structures operate in complex and dynamic markets (Yang et al, 2011) mainly affected by technological developments (Büyüközkan & Göçer, 2018). The accelerated pace in digitalization of processes has transformed the business dynamic and market structure (Kayikci, 2018;Waluyo, 2019), affecting supply chain management (Ward et al, 2017;Büyüközkan & Göçer, 2018;Naway et al, 2019). The confluence of internet, wireless, predictive analytics and cloud technologies (i.e., digitalization) have changed the entire supply chain operations and has brought more value out of it (Yang et al, 2011).…”