Does Knowledge Sharing Mediate the Relationship between Trust and Firm Performance?

Abstract

Knowledge sharing is crucial for success of companies operating in turbulent and uncertain environments. Knowledge sharing need to be introduced at a rapid pace while at the same time companies have to absorb market information and integrate knowledge during information technology application. Hence, the purpose of this paper is to develop a general model on the critical antecedents and outcome of knowledge sharing. Using structural equations modeling with data collected 208 Chinese firms, the result show that knowledge sharing plays a perfect mediating role between trust and firm performance. Managerial implications are explored and future research directions are also identified.

Stimulating employee ambidexterity and employee engagement in SMEs

“…It thrives among the employees who show mutual respect, openness and trust to one another leading to increased levels of engagement among employees within the organisation. In an empirical examination of the relationships between trust, the presence of the knowledge sharing culture and firm performance, Cheng et al (2008) found that trust positively influences knowledge sharing, while knowledge sharing in turn positively relates to firm performance. Furthermore, Lin and McDonough (2011) found that a knowledge-sharing culture created by strategic leadership can help organisations to improve their innovation ambidexterity.…”

A fuzzy trust evaluation method for knowledge sharing in virtual enterprises

“…Knowledge sharing in distributed environments requires more a priori trust than face-to-face communication (Riegelsberger, Sasse, & McCarthy, 2003). Investigations have found that a higher level of trust corresponds to greater willingness to share knowledge (Cheng, Hailin, & Hongming, 2008;Quigley, Tesluk, Locke, & Bartol, 2007;Willem & Buelens, 2007). However, trust depends on an implicit set of beliefs, which are vague.…”

Otel İşletmelerinde Bilgi Paylaşımının Yenilikçi İş Davranışına Etkisinde Dönüştürücü Liderliğin Aracılık Rolü (The Role of Transformational Leadership on the Effects of Information Sharing on Innovative Business Behavior in Hotels)

“…The positive effect of information sharing on trust and the positive relationship between this effect and transformational leadership have been studied widely (Chou, Lin, Chang, &Chuang, 2013;Ryan, 2012). Additionally, the mutual trust and information sharing as the foundation of transformational leadership have been discussed widely in the literature (Casimir, Lee, &Loon, 2012;Cheng, Hailin, &Hongming, 2008;Jain, Sandhu, & Goh, 2015;Sankowska, 2013). The most important characteristics of transformational leaders include self-confidence particularly about future, and to be able to express goals to their followers.…”