2009
DOI: 10.1016/j.jbusres.2008.09.014
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E-business's impact on organizational flexibility

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Cited by 53 publications
(37 citation statements)
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“…Literature review 2.1 Review of flexibility in the multi-disciplinary literature The concept of flexibility has been discussed in several disciplines (Gosling et al, 2010;Phillips and Wright, 2009;Saleh et al, 2009). In the decision theory literature, flexibility MRR 36,11 refers to alternatives for decision-making under uncertainty (Mandelbaum and Buzacott, 1990).…”
Section: Introductionmentioning
confidence: 99%
See 1 more Smart Citation
“…Literature review 2.1 Review of flexibility in the multi-disciplinary literature The concept of flexibility has been discussed in several disciplines (Gosling et al, 2010;Phillips and Wright, 2009;Saleh et al, 2009). In the decision theory literature, flexibility MRR 36,11 refers to alternatives for decision-making under uncertainty (Mandelbaum and Buzacott, 1990).…”
Section: Introductionmentioning
confidence: 99%
“…The flexibility research in this field focuses on integrating IT attributes (e.g. IT infrastructure) with a firm's operations (Phillips and Wright, 2009;Shi and Daniels, 2003). For example, it discusses how the standardized interface, modular process, and structured data connectivity influence the flexibility of a company's supply chain (Gosain et al, 2004).…”
Section: Introductionmentioning
confidence: 99%
“…The study highlighted the need for further research examining contextual moderators to the realization of such performance benefits. Phillips and Wright (2009) investigated the impact of e-business on organizational flexibility. The study was built based on previous works through two investigations.…”
Section: Introductionmentioning
confidence: 99%
“…They used the measure in an examination of the relationship between the business process and organizational performance and reported substantial changes in the strength of the relationship between industry sectors. Phillips and Wright (2009) studied the effect of e-business on organizational flexibility based on previous works through two surveys. They first implemented the results of 5 case studies to develop 7 factors including alliance/joint decision management and intelligence, enterprise-wide change management, organizational learning, process oriented agility, network centric information management, leadership of transformation and knowledge exchange meetings.…”
Section: Introductionmentioning
confidence: 99%