E-Learning Tools Evaluation and Roadmap Development for an Electrical Utility

Abstract

This paper describes a methodology based on 40 criterions as well as a mixture of MCDM methods to evaluate different technologies applied in modern training systems. The criterions are grouped in a three-dimensional (3D) model in accordance with their use and application in training processes. The proposed 3D model includes the Management (M), the Technological (T) and the Instructional (I) dimensions. Applying this methodology we can evaluate different training and learning technologies. Furthermore a technology roadmap is outlined using the obtained results in the evaluation. This roadmap will provide CFE (Comisión Federal de Electricidad which is the National Electricity Utility in Mexico) with elements to decide, enhance and upgrade its current training information systems or acquire new ones as well as showing what courses are worth implementing with e-learning technologies and when these courses should be programmed.

Evaluating pre and post COVID 19 learning: An empirical study of learners' perception in higher education

“…The role of Instructor's attitude has been affirmed by several previous studies. An instructor's attitude is an important aspect in determining the quality of managing education system (Hiltz, 1993;Islas et al, 2009;Khan, 2005;Selim, 2007;Webster & Hackley, 1997). Webster and Hackley (1997) state those instructors' attitudes towards a technology, their teaching styles, and their command over the technology influences the learning results.…”

Assessment of factors for e-learning: an empirical investigation

“…While some researchers have focussed on the technical components of e-learning systems (Islas et al, 2007), others have stressed only the related human factor considering instructor and student satisfaction (Liaw et al, 2007). Douglas and Van Der Vyver (2004) discussed the usefulness of e-learning course material only.…”

Evaluating the effectiveness of e‐learning system in uncertainty

“…DeLone and McLean (2003) proposed a success model and argued that e-learning success is a multidimensional concept. Many researchers from fields such as computer science, information systems, psychology, education, and educational technology have sought to evaluate e-learning systems objectively (Webster and Hackley, 1997;Khan, 2005;Islas et al, 2007;Liaw et al, 2007;Selim, 2007;Wang et al, 2007;Sun et al, 2008). However, only a few studies have discussed the issue of effectiveness.…”