E-mail Versus Conventional Postal Mail Survey of Geriatric Chiefs

Raziano, Donna B.; Jayadevappa, Ravishankar; Valenzula, Duaré; Weiner, Mark G.; Lavizzo‐Mourey, Risa

doi:10.1093/geront/41.6.799

Cited by 97 publications

(78 citation statements)

References 5 publications

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“…Compared with the postal arm, Internet recipients had a lower response rate (45% [99/221] v. 58% [128/221]; absolute difference 13%, 95% confidence interval 4%-22%; p < 0.01). Other studies 29,30 also showed a lower response rate with electronic than with postal administration techniques, which suggests that a trade-off may exist with electronic administration between cost (less investigator time required for questionnaire administration) and response rate. A systematic review of Internet-based surveys of health professionals identified 17 publications of sampling from e-directories and Web postings or electronic discussion groups; 12 reported variable response rates ranging from 9% to 94%.…”

Section: Administrationmentioning

confidence: 96%

A guide for the design and conduct of self-administered surveys of clinicians

Burns¹,

Duffett²,

Kho³

et al. 2008

Canadian Medical Association Journal

1,053

891

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Survey research is an important form of scientific inquiry 1 that merits rigorous design and analysis. 2 The aim of a survey is to gather reliable and unbiased data from a representative sample of respondents.3 Increasingly, investigators administer questionnaires to clinicians about their knowledge, attitudes and practice 2,4,5 to generate or refine research questions and to evaluate the impact of clinical research on practice. Questionnaires can be descriptive (reporting factual data) or explanatory (drawing inferences between constructs or concepts) and can explore several constructs at a time. Questionnaires can be informal, conducted as preparatory work for future studies, or formal, with specific objectives and outcomes.Rigorous questionnaires can be challenging and labour-intensive to develop, test and administer without the help of a systematic approach. 5 In this article, we outline steps to design, develop, test and administer valid questionnaires with minimal bias and optimal response rates. We focus on selfadministered postal and electronic surveys of clinicians that are amenable to quantitative analysis. We highlight differences between postal and electronic administration of surveys and review strategies that enhance response rates and reporting transparency. Although intended to assist in the conduct of rigorous self-administered surveys, our article may also help clinicians in the appraisal of published surveys.

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Section: Administrationmentioning

confidence: 96%

A guide for the design and conduct of self-administered surveys of clinicians

Burns¹,

Duffett²,

Kho³

et al. 2008

Canadian Medical Association Journal

1,053

891

View full text Add to dashboard Cite

show abstract

“…8 Other . [9][10][11] On the plus side, Leece et al (2004) found that on-line questionnaires were answered more accurately and completely. 8 Reasons for the differences between response rates for on-line and traditional questionnaires were not thoroughly investigated in any of the studies cited.…”

mentioning

confidence: 99%

A very low response rate in an on‐line survey of medical practitioners

Aitken

Power

Dwyer

2008

Australian and New Zealand Journal of Public Health

126

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“…Nevertheless, this study provides important data about surveys conducted in the context of clinicians in a PBRN. [11][12][13][14][15][16][17] Results reported here suggest that in PBRN research surveys, using a mixedmode research method that includes paper may yield a greater response rate than electronic alone.To read or post commentaries in response to this article, see it online at http://www.annfammed.org/cgi/content/full/7/3/245. …”

mentioning

confidence: 99%

Combining Web-Based and Mail Surveys Improves Response Rates: A PBRN Study From PRIME Net

Kroth¹,

McPherson²,

Leverence³

et al. 2009

The Annals of Family Medicine

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PURPOSEThe advent of Web-based survey tools has provided the investigator with an alternative to paper-based survey methods that in many instances may be less expensive to implement than traditional paper-based surveys. Newer technology, however, does not diminish the importance of obtaining an adequate response rate. METHODSWe analyzed response rate data obtained from a survey implemented across 3 practice-based research networks (PBRNs) in which the survey was fi rst implemented electronically with 5 rounds of electronic solicitation for an Internet-based questionnaire and then by 2 rounds of a paper-based version mailed only to nonresponders.RESULTS Overall, 24% of the total survey responses received were in the paper mode despite intense promotion of the survey in the electronic phase.CONCLUSIONS Our results suggest there is still an important role for the use of paper-based methods in PBRN survey research. Both hard copy and electronic survey collection methods may be required to enhance clinician response rates in PBRNs. INTRODUCTIONR esearch using surveys for data collection is common in practicebased research networks (PBRNs). The continuing growth of electronic communications, potential for cost savings, and more rapid results has created interest in Internet-based survey designs. Regardless of the method or technology used in performing a survey, it is clear that an adequate response rate is still critical to the scientifi c validity of survey fi ndings.1 Several investigators have shown that the mode of the survey measurably affects response rates in various biomedical venues.2 Our objective was to ascertain the value of a paper follow-up to an electronically based survey conducted on clinicians across 3 PBRNs . METHODSWe performed a secondary, retrospective analysis on data obtained from a completed survey on clinician attitudes toward the screening and treatment of hepatitis C. The survey was conducted in the Primary Care Multi-Ethnic Research Network (PRIME Net).3 At the time of this study, PRIME Net was a collaboration of W EB -BA SED A ND M A IL SURV E Y SThe survey instrument 7 consisted of 28 questions exploring clinicians' approaches to hepatitis C in their practices and available resources for care of patients infected with the hepatitis C virus.Invitations to participate in the survey were sent to all 805 active clinician members of the 3 PRIME Net PBRNs for whom a valid e-mail and postal address was available. Before the survey began, clinicians received 1 or more advance e-mail messages from their home PBRN describing the purpose of the survey and requesting participation.At the start of the survey, each clinician received a personalized e-mail solicitation from his or her home PBRN with a link to the Web-based version of the survey. The customized link had the target's unique identifying code embedded to provide automatic log-in and response identifi cation. We repeated the e-mail solicitation to nonresponders at intervals of 1 to 2 weeks for a total of 5 e-mail solicitations. ...

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E-mail Versus Conventional Postal Mail Survey of Geriatric Chiefs

Cited by 97 publications

References 5 publications

A guide for the design and conduct of self-administered surveys of clinicians

A guide for the design and conduct of self-administered surveys of clinicians

A very low response rate in an on‐line survey of medical practitioners

Combining Web-Based and Mail Surveys Improves Response Rates: A PBRN Study From PRIME Net

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