E-Participation and E-Government Maturity: A Global Perspective

Krishnan, Satish; Teo, Thompson S. H.; Lim, John

doi:10.1007/978-3-642-38862-0_26

Cited by 21 publications

(21 citation statements)

References 32 publications

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“…The active use of e-government services may increase e-participation. According to [19], e-government maturity is positively associated to the dimensions of e-participation (i.e., e-information sharing and e-decision-making).…”

Section: Ebeec 2019mentioning

confidence: 99%

The Impact of the Digital Divide on the Adoption of e-Government in Greece

Gounopoulos

Kontogiannis

Kazanidis

et al. 2020

KSS

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The adoption of e-government services and the active e-participation of citizens may be affected by the pre-dominant socio-economic inequalities. The current study examined the impact of the digital divide to the use of e-government and e-participation services. We used the micro-data from the national survey on the use of Information and Communication Technologies by the Greek households and individuals. This survey was conducted by the Greek Statistical Authority in 2017, in a representative sample of the Greek population (n = 3321). We analyzed the data using logistic regression equations. According to the results, the social exclusion factors may influence the use of e-government services. The most important socio-economic factors affecting the decision to use e-government services are the educational level, age and citizenship. The e-participation of the citizens in various democratic processes is only influenced by their educational attainment. This work highlights the impact of the digital divide to every aspect of our digital life. The state should implement policies to address the digital divide focusing on the vulnerable social subgroups, such as the low-educated and older people. The findings of our research may help the policymakers to conceptualize the effect of the digital divide to e-government adoption, in a multidimensional and integrative way. Keywords: e-government, Greece, digital divide, e-services, digital skills

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Section: Ebeec 2019mentioning

confidence: 99%

The Impact of the Digital Divide on the Adoption of e-Government in Greece

Gounopoulos

Kontogiannis

Kazanidis

et al. 2020

KSS

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“…The e-participation processes are framed in different levels of action according to their degree of influence in decision making. In accordance with [6], [35], [36], [38], [39], [43] the levels are part of ePfw. In addition, some participation areas are mentioned by [44], [50].…”

Section: Yet Another E-participation Framework: Epfwmentioning

confidence: 99%

Advances in e-Participation: A perspective of Last Years

2019

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The opinions of citizens are now being given ever-increasing consideration. Today, many government administrations have set up public participation processes as one more of the inputs required to make a decision on several aspects of governance. e-Participation initiatives make it easier for citizens to access such processes. At the present time, there is no clear and accepted field definition due to the wide diversity of theoretical proposals and the interdisciplinary nature of the initiatives, many of which have been developed ad-hoc. This paper reviews the present literature in the field of e-Participation by means of a systematic mapping of the research work carried out in the timeframe 2000-2019, together with some earlier relevant proposals in the area, with the aim of obtaining a conceptual guide to e-Participation components. This review analyses the findings and clusters the results into a conceptual e-Participation framework, which we call ePfw. The results show the diversity of the conceptualizations of many authors (25% on average) in the identification of tools, areas and levels in the field of e-participation and the almost null incorporation of fundamental aspects like trust, security, or transparency. We also found a lack of systems development (13.3%) that would prove and allow the proposed theories to be put into practice.

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“…Participation and collaboration are closely related to open (big) data and their transparency and accountability effects. They should help change the role of citizens and businesses from merely read-only users, to units that can benefit from open (big) data access and further opportunities offered by this access (Chu and Sun, 2013;Cowan, Alencar and Mcgarry, 2014;Krishnan, Teo and Lim, 2013). Several mechanisms have been developed with the objective of enhancing citizens' participation in the policy-making process.…”

Section: Participation and Collaboration Trends In E-governmentmentioning

confidence: 99%

“…Although many e-government policies, programs, and services such as e-procurement, e-tax or e-voting have been implemented in various countries, the priorities of the egovernment development still focus on the resource allocation demand to be justified. For example, the necessity of cloud services and the application and integration of na-The idea of using new technologies to support, enhance, expand, or re-invigorate democratic practices and support development, design and delivery of high quality and effective public services is not novel (Dawes, Pardo and Cresswell, 2004;Krishnan, Teo and Lim, 2013). Many governments across the world are constantly transforming into the new forms of e-government to increase their performance and reinforce and maintain their positions in the global competition (Gupta and Jana, 2003;Hansen, Hvingel and Schrøder, 2013).…”

Section: Introductionmentioning

confidence: 99%

Reframing E-Government Development Indices with Respect to New Trends in ICT

Mura

Lněnička

2015

Review of Economic Perspectives

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E-government readiness is an important indicator of the quality of a country’s technological and telecommunication infrastructure and the ability of its citizens, businesses and governments to adopt, use and benefit from modern technologies. To measure and compare selected countries, a lot of benchmarking and ranking indices have been introduced since the beginning of the century. With the increasing importance of trends such as cloud computing, open (big) data, participation tools or social media, new indicators and approaches need to be introduced in the measuring of the e-government development, and the existing indices should to be updated, redefined and restructured. Therefore, this article explores the structure of the existing e-government development indices to show the main indicators and trends. Then, it proposes and implements a new framework to evaluate e-government development using these new trends in ICT. It also examines and compares a basic background on the e-government development, benefits and risks of cloud computing, open (big) data and participation tools in the public sector. Based on the newly proposed framework, the e-government development index is calculated for each EU Member State to clearly identify the indicators to have an influence on the e-government development. In the last part, these results are compared to the already existing indices to validate the conformity of the rank methods using Kendall rank correlation coefficient.

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E-Participation and E-Government Maturity: A Global Perspective

Cited by 21 publications

References 32 publications

The Impact of the Digital Divide on the Adoption of e-Government in Greece

The Impact of the Digital Divide on the Adoption of e-Government in Greece

Advances in e-Participation: A perspective of Last Years

Reframing E-Government Development Indices with Respect to New Trends in ICT

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