“…Chatbots, also referred to as conversational interfaces, are programs designed to interact with users in a human-like way, answering questions and performing tasks in a specific area (Griol et al, 2017;Winkler & Söllner, 2018). In the educational field, chatbots are increasingly adopted since they support immediate and personalized feedback (Kumar, 2021;Okonkwo & Ade-Ibijola, 2021;Winkler & Söllner, 2018). To date, most common uses of chatbots in education contexts have focused on supporting teaching and learning, administrative tasks, student assessment, and research and development (Okonkwo & Ade-Ibijola, 2021).…”