Effect of Organizational Justice on Organizational Citizenship Behavior: A Study of Health Sector of Pakistan

Abstract

Work related behaviors and attitudes are affected by organizational citizenship behavior and organizational justice. These two play a vital role in the effective working of an organization. No effective study is conducted on the relationship of organization justice and organizational citizenship behavior in the developing and under developed countries. This study encompasses the connection between organizational justice and organizational citizenship behavior in public hospitals among young doctors. Causal relationship between the two is analyzed. It also investigated the effect of organizational justice upon organizational citizenship behavior. Data was collected from two hundred doctors of different public sector hospitals. Cross sectional analysis was performed. It was observed that there is a significant relationship between the two factors. It also showed that organizational citizenship behavior is affected directly and indirectly by the organizational justice factors' like procedural justice, distributive justice and interactional justice.

The Effect of Organizational Culture, Organizational Justice, and Organizational Commitment on Organizational Citizenship Behavior (OCB)

“…To find out what factors were dominant in influencing the formation of OCB at this school, the author distributed questionnaires covering the scope of organizational culture, work climate, perceptions of organizational support, job satisfaction, organizational justice, organizational commitment, and work motivation. The results of pre-research for these factors can be seen in figure (1), which shows that the three research variables, namely organizational culture, organizational justice, and organizational commitment, have a high average no answer, respectively 17.33%, 17.33%, and 20.67%.…”

“…This pre-research was conducted by distributing questionnaires to 30 employees who had a service period of more than three years. The pre-research results can be seen in table (1). To find out what factors were dominant in influencing the formation of OCB at this school, the author distributed questionnaires covering the scope of organizational culture, work climate, perceptions of organizational support, job satisfaction, organizational justice, organizational commitment, and work motivation.…”

Modelling the causal relationship between justice and citizenship behaviours: an Indian perspective

“…With respect to Indian automobile sector, interactional justice becomes a significant factor in the augmentation of OCBs as Indians have historically been a collectivist group living in close proximity to each other, thus, highlighting the essential role of fair interpersonal treatment to the employees (Hui et al, 2013). Also, existent research showed that organisational citizenship behaviour is affected directly and indirectly by the organisational justice factors like procedural justice, distributive justice, and interactional justice (Ali, 2016). Mahmoudi et al (2017) acknowledged the mediating role of organisational commitment and trust in the relationship between justice and citizenship behaviour.…”

Effects of Inter-organizational Justice on Dimensions of Organizational Citizenship Behaviours: A Study on Kuwait Ministries’ Employees

“…On the other hand, Rauf (2014) argued that interactional justice plays a prominent role in enhancing citizenship behaviours among school teachers. Ali et al (2017) found that interactional justice among OJ dimensions had a significant influence on overall OCB. Similarly, Elamin and Tlaiss (2015) studied the same topic in a wide range of organizations and industries to determine if interactional justice has a major effect on the different sub-dimensions of OCB: civic virtue, conscientiousness, altruism, courtesy and sportsmanship.…”

“…In addition, Lim and Loosemore (2017) reported that procedural justice increased conscientiousness, courtesy and sportsmanship. Some recent studies have found that interactional justice is a significant predictor of citizenship behaviour (Ali et al, 2017; Al Afari & Abu Elanain, 2014), especially conscientiousness (Tahseen & Akhtar, 2016), civic virtue (Yardan et al, 2014), altruism and courtesy (Ali, 2016) and sportsmanship (Elamin and Tlaiss, 2015). On the other hand, researchers suggested that distributive justice significantly generated OCB (Hart et al, 2016; Ince and Gul, 2011; Kwak, 2016).…”