Effective communication and sharing information at clinical handovers

Abstract

Aim: The aim of this study was to present an overview of current knowledge of approaches to improving patient safety and to ensuring continuity of care at clinical information handovers (handoffs). Design: Descriptive summarizing study. Methods: PubMed, Science Direct, Embase and Google Scholar databases were studied, focusing on papers published in English over the past five years. The overview included papers dealing with the effectiveness of patient information transfer between members of staff, teams, and healthcare providers. After classification of materials, 28 articles were finally analyzed. Results: The tools for information handovers were mostly (i.e., in 18 instances) based on the mnemonic SBAR list. To a lesser extent, IPASS technology, the structure of body systems, and a checklist for trauma patients were used. The quality of transferred information was most frequently assessed at ICUs. Conclusion: The implementation of structured approaches for both oral and written information on patients is problematic, but the authors agree that it is necessary to take into account the particular conditions and context of communication.

Continuidade De Cuidados De Reabilitação Entre Contextos De Saúde: Estudo De Caso

“…Mais pertinente se torna a questão da fluidez entre contextos quando verificamos que a forma de comunicação inter-serviços mais utilizada foi o contacto direto e informal entre os seus profissionais, o revela alguma fragilidade do sistema formal de registo de dados no que concerne à transmissão atempada, completa e inteligível da informação clínica necessária para garantir a continuidade de cuidados. Por outras palavras, é necessário assumir que a comunicação direta entre serviços deve ser formalizada como complemento da utilização dos sistemas de informação instituídos, de forma a garantir a disponibilização eficaz e efetiva de toda a informação necessária (8) .…”

Causesof Medication Error in Nursing

“…In the United States, annually, nursing hand-off communication occurs nearly 300 million times (Eggins & Slade, 2015). Patient clinical hand-off encompasses transferring patient information and care that can be achieved via effective communication (Pokojová & Bártlová, 2018). A study from an oncology center indicated that 60% of medication errors were related to ineffective hand-off communication (Pandya et al, 2019).…”

Efektivitas Komunikasi Perawat terhadap Serah Terima Pasien

“…Sangat disarankan agar moda komunikasi SBAR ini diperluas ke pelayanan kesehatan, khususnya di rumah sakit. Untuk meningkatkan keselamatan pasien, ini dapat mengurangi jumlah insiden yang tidak terduga, seperti cedera atau trauma lainnya, pada pasien yang berisiko jatuhf (Pokojová & Bártlová, 2018). F Dalam konteks upaya perawat untuk mengurangi kesalahan komunikasi dengan menggunakan pendekatan komunikasi efektif SBAR selama proses penimbangan dan penerimaan, penelitian tentang jenis intervensi menghasilkan sebanyak 15 publikasi.…”