Effects of environmental characteristics and business partner relationships on improving innovation performance through the mediation of knowledge management practices

Ernawati, Ernawati; Hamid, Nurdjannah

doi:10.1108/vjikms-09-2019-0137

Cited by 9 publications

(10 citation statements)

References 111 publications

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“…Knowledge sharing and transfer (KST) Knowledge sharing (A g;an et al, 2018) Knowledge dissemination (Ernawati and Hamid, 2020) Knowledge transferring and sharing (Lee and Wong, 2015) Knowledge management capability (Lei et al, 2021) Knowledge sharing (Mageswari et al, 2017) Knowledge sharing and transferring (Tan and Wong, 2015) In our firm, employees share willingly and voluntarily share their thoughts, information, experiences and knowledge with the rest of the employees…”

Section: Itemsmentioning

confidence: 99%

The mediating role of knowledge management processes in the effective use of artificial intelligence in manufacturing firms

Leoni

Ardolino

Baz

et al. 2022

IJOPM

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PurposeThis paper aims to provide and empirically test a conceptual model in which artificial intelligence (AI), knowledge management processes (KMPs) and supply chain resilience (SCR) are simultaneously considered in terms of their reciprocal relationships and impact on manufacturing firm performance (MFP).Design/methodology/approachIn the study, six hypotheses have been developed and tested through an empirical survey administered to 120 senior executives of Italian manufacturing firms. The data analysis has been carried out via the partial least squares structural equation modelling approach, using the Advanced Analysis for Composites 2.0 variance-based software program.FindingsUsing a conceptual model validated using an empirical survey, the study sheds light on the relationships between AI, KMPs and SCR, as well as their impacts on MFP. In particular, the authors show the positive effects of the adoption of AI on KMPs, as well as the influence of KMPs on SCR and MFP. Finally, the authors demonstrate that KMPs act as a mediator through which AI affects SCR and MFP.Practical implicationsThis study highlights the critical role of KMPs for manufacturing firms that can deploy AI to stimulate KMPs and through attaining a high level of the latter might succeed in enhancing both their SCR and MFP.Originality/valueThis study demonstrates that manufacturing firms interested in properly applying AI to ameliorate their performance and resilience must carefully consider KMPs as a mediator mechanism.

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Section: Itemsmentioning

confidence: 99%

The mediating role of knowledge management processes in the effective use of artificial intelligence in manufacturing firms

Leoni

Ardolino

Baz

et al. 2022

IJOPM

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“…In another study, it was also found that good relations with business partners can increase the company's ability to innovate the products or services produced (Ernawati and Hamid, 2021). From a security perspective, good relationship management with partners also increases transparency in the relationship itself, which can increase trust in the relationship, as previously mentioned.…”

Section: Introductionmentioning

confidence: 72%

Partner Relationship Management Architecture Design For SME During Pandemic Era

Absari

Soesanto

2021

saintek

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Abstract—The pandemic situation encourages every business, including small and medium scale, to transform towards an online business. This is done to be able to continue to reach customers and carry out existing business processes well. However, with the reduction or disappearance of face-to-face meetings, the quality of the relationship decreases both on the customer and business partner side. This research focuses on the relationship with business partners, where the exchange of information and data is not optimal in this section, and even errors can occur. Many studies have tried to optimize relationship management with business partners, but none have focused on small and medium-sized businesses during this pandemic. SME's need to manage their business relationships. However, according to research that has been done, many of these business models do not realize the importance of this, and only focus on selling.. This research aims to design PRM architecture designs for small and medium-scale enterprises in this pandemic era. This research resulted in an e-marketplace design that implements PRM for SMEs by applying a recommendation system for distributors to provide the right product to each reseller. Through the results of initial trials conducted by users, both from distributors and resellers, it is easier to understand each other's needs with this e-marketplace. Keywords: SMEs, PRM, channel management, recommendation system, pandemic Abstrak—Situasi pandemi mendorong setiap bisnis, termasuk skala kecil dan menengah, untuk bertransformasi menuju bisnis online. Hal ini dilakukan untuk dapat terus menjangkau pelanggan dan menjalankan proses bisnis yang ada dengan baik. Namun, dengan berkurangnya atau hilangnya pertemuan tatap muka, kualitas hubungan menurun baik di sisi pelanggan maupun mitra bisnis. Penelitian ini berfokus pada hubungan dengan mitra bisnis, dimana pertukaran informasi dan data tidak optimal pada bagian ini, bahkan kesalahan dapat terjadi. Banyak penelitian telah mencoba mengoptimalkan manajemen hubungan dengan mitra bisnis, tetapi tidak ada yang fokus pada usaha kecil dan menengah selama pandemi ini. Padahal sebenarnya SME pun sangat perlu mengelola relasi bisnisnya. Namun menurut riset yang pernah dilakukan, bisnis model ini banyak yang belum menyadari pentingnya hal tersebut, dan hanya fokus pada menjual. Penelitian ini bertujuan untuk merancang desain arsitektur PRM untuk usaha kecil dan menengah di era pandemi ini. Penelitian ini menghasilkan desain e-marketplace yang mengimplementasikan PRM untuk UKM dengan menerapkan sistem rekomendasi bagi distributor untuk menyediakan produk yang tepat untuk setiap reseller. Melalui hasil uji coba awal yang dilakukan oleh pengguna, baik dari pihak distributor maupun reseller menjadi dimudahkan untuk lebih saling memahami kebutuhan masing-masing dengan adanya e-marketplace ini. Kata kunci: SMEs, PRM, channel management, sistem rekomendasi, pandemi

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“…The diversity of businesses and powers owned by pesantren can be developed further through cooperation or partnership (SDGs 14). Cooperation-based business partnership can induce positive influences toward business innovations (Bagdoniene and Zilione, 2015; Ernawati and Hamid, 2019). Cooperation between pesantren businesses can be arranged in the form of fulfilling raw materials needed for production and pesantren necessities, along with transferring technology for the development of the businesses.…”

Section: Resultsmentioning

confidence: 99%

Islamic community-based business cooperation and sustainable development goals: a case of pesantren community in Indonesia

Zaki

Zusak

Mi’raj

et al. 2022

IJOES

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Purpose This study aims to discuss the model of community-based cooperation between pesantren businesses, using case study approach toward an Indonesian pesantren community. Design/methodology/approach The data in this research are gathered through through in-depth interviews with Hebitren managements and forum group discussion with the stakeholders of the Hebitren, which includes Hebitren managements themselves, Bank Indonesia and several related ministries. Findings The results show that pesantren business cooperations in Indonesia is related in Sustainable Development Goals (SDGs). This cooperation model is expected to be able to contribute in the effort to accomplish SDGs, which include: no poverty (SDGs 1), quality education (SDGs 4) and partnership for the goals (SDGs 17). Research limitations/implications The models of pesantren business cooperation are not comprehensive because of the various characteristics of pesantren and its model business. Moreover, Hebitren is one of national forum for business pesantren. So, that the results are possibly applicable. Practical implications This research highlights the importance of pesantren’s business unit cooperation management by improving the quality of human resources and business’s infrastructures. This study is a new research model that comprehensively discusses the pesantren community as a form of economic and business development. Originality/value To the best of the authors’ knowledge, this paper is the first model of inter-pesantren business unit network in a pesantren business community comprehensively.

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Effects of environmental characteristics and business partner relationships on improving innovation performance through the mediation of knowledge management practices

Cited by 9 publications

References 111 publications

The mediating role of knowledge management processes in the effective use of artificial intelligence in manufacturing firms

The mediating role of knowledge management processes in the effective use of artificial intelligence in manufacturing firms

Partner Relationship Management Architecture Design For SME During Pandemic Era

Islamic community-based business cooperation and sustainable development goals: a case of pesantren community in Indonesia

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