Effects of High-Performance Work System on Job Satisfaction: The Mediating Role of Psychological Capital in the Hotel Employees of North Cyprus

Abstract

Maintaining an effective workflow is crucial to obtain a mediating role among various concepts to boost the efficacy and performances of the employees in a workplace. The current study aims to investigate the effects of the psychological capital on the high-performance system and the job satisfaction levels of migrant employees in the hotel industry of Northern Cyprus. As objectives, the role of psychological capital in high-performance system and the job satisfaction levels of immigrant /migrant employees, and interactive manners among psychological capital, high-performance system, and the job satisfaction are considered. The setting of the current study is North Cyprus, a small, unrecognized island with a tremendously developed tourism and hospitality industry flourishing in the last decade. Regarding the methodology, the quantitative approach was adopted, and the convenience sampling method was chosen to get the facts and relations about PsyCap, JS and HPWS among immigrant employees at the hotels of North Cyprus. The data collection tools were questionnaires comprised of three parts, including different items adopted from well-known sources, and there were 400 migrant employees at 18 hotels in North Cyprus. The analysis was conducted via IBM statics covering SPSS and AMOS and included descriptive, factor, and statistical regression analyses. The results reveal that psychological capital has a mediating role between high-performance work systems and job satisfaction of migrant employees in the hotel sector of North Cyprus. Furthermore, the results highlighted the positive impact of psychological capital as almost all of the respondents were more eager to work under equal conditions brought by psychological capital factors. It is hoped that this study will posit influential data for obtaining efficient manners in workplaces and holds a sample for further academic studies.

The Role of Psychological Capital on the Effect of High-Performance Work System and Proactive Personality on Job Performance

“…This research indicates that HPWS causes actual changes in the psychological capacity of individuals for the better and nourishes the resources of the individual's psychological capital. According to Cizrelioǧullari & Babayiǧit (2022) with the person's psychological capital because HPWS creates productive workplaces to help people develop their selfefficacy, optimism, hope, and resilience. HPWS provides social, psychological, and physical job resources that support employee's work goals and objectives, which results in increased psychological capital (Abubakar et al, 2019).…”

Emotional intelligence and knowledge sharing as key factors in business management – evidence from Slovak SMEs

“…These organizations consider only the corporate needs and neglecting the needs of the individual. If individuals feel job security and developed a certain level of trust, there is higher chance for knowledge sharing among the colleagues (Kessel et al, 2012;Androniceanu & Marton, 2021;Balková et al, 2022;Cizrelioğulları & Babayiğit, 2022). Employee involvement and empowerment will support the interpersonal relations (Borisov & Vinogradov, 2022).…”

Unemployment in the Context of Minimum Wage Concept in Slovakia

“…Schmitt (2013) states that the minimum wage may also have a positive impact on employment due to higher rate of work motivation on labour supply side. High work motivation also increases commitment of employees to their firms where they work (Cizrelioğulları & Babayiğit, 2022). In general, Schmitt (2013) believes that a slight increase of the minimum wage has none or only a small impact on a total employment.…”