Effects of ICT-enabled social capital on inter-organizational relationships and performance: empirical evidence from an emerging economy

Nawinna, Dasuni; Venable, John

doi:10.1080/02681102.2018.1451979

Cited by 13 publications

(7 citation statements)

References 79 publications

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“…Notes 1. A similar concept to IT-enabled inter-organizational systems is defined in some literature as digital interfaces and infrastructure across firm boundaries (Boateng, 2016;Du et al, 2018;Liu et al, 2016;Nawinna and Venable, 2019;Pagani and Pardo, 2017;Venkatesh and Bala, 2012;Wu and Chiu, 2018). Venkatraman (1989) are the match between strategy and structure for administrative efficiency and the interactive influence of strategy and managerial characteristics for performance.…”

Section: Discussionmentioning

confidence: 99%

The coordination effect of B2B digital process capabilities on competitive performance: balancing or complementing

Zhu

Lin

Jiang

et al. 2021

JEIM

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PurposeThe purpose of this paper is to investigate the consequences of two strategies of coordinating the online procurement capability and the online channel management capability on competitive performance.Design/methodology/approachA research model is presented to examine the performance impacts of these two coordination strategies, namely the balancing strategy (achieving a close match relationship) and the complementing strategy (maintaining the synergy effect), and tested using firm-level data collected from 196 manufacturing firms in China. Garen's two-stage econometric technique was used to identify the impacts of two coordination strategies on competitive performance.FindingsOur study discusses and compares two different coordination strategies of mitigating the operational tensions across processes and deploying resource configurations for improving competitive performance. Our results show that while the balancing strategy can mitigate the risks resulted, the complementing strategy does not create synergistic effects on the focal firms' competitive performance.Originality/valueThe results extend our understanding of the nature of B2B digital process coordination both in IS management and supply chain operations.

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Section: Discussionmentioning

confidence: 99%

The coordination effect of B2B digital process capabilities on competitive performance: balancing or complementing

Zhu

Lin

Jiang

et al. 2021

JEIM

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“…Specifically, enterprises connect employees and related departments at the level of mutual trust and norms to improve the efficiency of cooperation among various physical elements and employees of the enterprise and increase the return on efficiency. DBpedia is used to automate the extraction of structured information from Wikipedia to build large-scale knowledge graphs by defining knowledge extraction templates by members of the Internet community [ 13 ]. As the main source of DBpedia knowledge, the representation and writing of knowledge in Wikipedia are not always consistent, because people understand and express knowledge differently.…”

Section: Related Workmentioning

confidence: 99%

Correlation Analysis Model of Social Capital and Innovation Performance Based on Knowledge Mapping

Ding

2022

Computational Intelligence and Neuroscience

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In this paper, the correlation between social capital and innovation performance is analyzed using a knowledge graph approach, and a correlation analysis model is designed for practical use. Given the advantages of knowledge graph technology and the fact that most recommendation models fail to make full use of the correlation between knowledge graph and recommended items, this paper proposes a cross-attention fusion-based knowledge graph recommendation algorithm (CAKR). The CAKR model contains a cross-fusion module, a recommendation task module, and a knowledge graph embedding task module, and the inputs of the two task modules are alternately learned in a low-dimensional space by the cross-fusion module. The input of the two task modules is alternately learned in the low-dimensional space by the cross-fusion module to interact with the two embedding vectors of items and entities, and then, the obtained feature vectors are fed into the relevant task modules, respectively, and then, the results are calculated by the respective prediction functions. There is a mediating role of knowledge management capabilities in the innovation ecology perspective between social capital and innovation performance of SMEs. Among them, it fully mediates the relationship dimension of technical social capital, the cognitive dimension of institutional social capital, the relationship and cognitive dimension of market-based social capital, and innovation performance, and partially mediates the structural and cognitive dimension of technical social capital, the structural and relationship dimension of institutional social capital, and innovation performance. The relationship between knowledge management capability and innovation performance is positively mediated by environmental dynamics in the innovation ecology perspective, and the positive effect of knowledge management capability on innovation performance is more significant when the environmental dynamics are stronger, and vice versa. Finally, based on the results of the empirical study, some management suggestions are provided on how SMEs can reasonably utilize social capital to enhance their innovation performance.

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“…This study is grounded on filling in this research void by taking a real-life example of an IT firm operating in an emerging economy. This gap in the related literature is confirmed by some authors (García-Sánchez et al, 2019;Nawinna and Venable, 2019).…”

Section: Introductionmentioning

confidence: 64%

Organizational and human factors related challenges to ISO 20000

Ahmad

Rabbany

Ali

2019

IJM

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Purpose The purpose of this paper is to explore organizational and human factor-related challenges to information technology (IT) service management standard ISO 20000 in an emerging economy context. Then, this research has proposed some implications of the challenges to implementing environmental sustainability and circular economy. Design/methodology/approach To fulfill the research purpose, an empirical study was undertaken. The data required for the current study, based on a Likert scale and using questionnaires, were collected through surveys, interviews, telephonic conversations and meetings with IT firm managers and staff. The ranking of challenges was obtained based on the mean and standard deviation calculated from the survey responses. Findings The results indicated that senior management support was the most significant challenge for the successful implementation of IT Service Management systems. Other significant challenges were the justification of significant investment, premium customer support, co-operation and co-ordination among IT support teams, proper documentation and effective process design. Practical implications The current research is expected to help IT managers implement ISO 20000 and to manage environmental sustainability and circular economy across their organizational networks. Originality/value To the best of the authors’ knowledge, the current study is the first attempt to explore the organizational and human factor-related challenges to ISO 2000 in an emerging economy context. Furthermore, the current study proposes implications to the challenges to environmental sustainability and circular economy.

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Effects of ICT-enabled social capital on inter-organizational relationships and performance: empirical evidence from an emerging economy

Cited by 13 publications

References 79 publications

The coordination effect of B2B digital process capabilities on competitive performance: balancing or complementing

The coordination effect of B2B digital process capabilities on competitive performance: balancing or complementing

Correlation Analysis Model of Social Capital and Innovation Performance Based on Knowledge Mapping

Organizational and human factors related challenges to ISO 20000

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