Effects of Safety Climate and Employee Engagement towards Organisational Citizenship Behaviour of Sewage Workers

Abstract

Manuscript type: Research paper Research aims: This study aims to investigate the effects of safety climate and employee engagement on organisational citizenship behaviour (OCB). Design/Methodology/Approach: Drawing from the social exchange theory and flow theory, a theoretical framework was developed and tested using data collected from 610 freelance sewage workers. A questionnaire survey was used to collect the data, while structural equation modelling (SEM) analysis was used as the data analysis approach. Research findings: The results reveal that both safety climate and employee engagement have significantly positive impact on employees’ organisational citizenship behaviour amongst sewage workers in Indonesia. This finding indicates that although the sewage cleaners are often employed based on contract and may not be in a position to demand more from the organisations, they do appreciate the organisational commitment in producing a safe workplace environment. They, in return will demonstrate a higher engagement towards their work. Theoretical contribution/Originality: This study contributes to the organisational citizenship behaviour literature by examining how workplace environmental factors such as safety climate affects organisational citizenship behaviour. In the context of sewage cleaning, safety climate is important, as sewage workers are frequently exposed to and threatened by serious health problems. Yet, there has been a paucity of research on the sewage cleaning sector to understand the relationships. Research limitation/Implications: The study implies that when organisations are willing to improve safety climate, their employees will perceive improved safety climate, and then will have more engagement and organisational citizenship behaviour.

How Did It Happen: Organizational Commitment and Work-Life Balance Affect Organizational Citizenship Behavior

“…The items for each variable, including the independent, mediation, and dependent variables, were adapted from earlier studies. (Tofighi et al, 2018;Maryam et al, 2021) with slight modifications. Meanwhile, this study measured Organizational Commitment through affective commitment, continuance commitment, and normative commitment.…”

“…While the research conducted by Maryam et al (2021); Cheng et al (2015); Chang et al (2015); Jo & Lim (2009); Denison & Mishra (1995); Eisenberger et al (2002); Florence & Christian (2003); Folger & Konovsky (1989) that learning organization has a negative and insignificant effect on the behavior of organizational members. Research conducted (Prasetio, 2016;Astuti et al, 2021;Demirel et al, 2018) states that learning organization has a positive and significant effect on the behavior of organizational members, Gomes et al (2021) state that there is a positive relationship between work-life balance and learning organization.…”

Navigating the Work Passion and Safety Behavior Examining the Role of Safety Locus of Control in the Aviation Sector

“…Organizational dehumanization (Caesens and Brison, 2023), organizational security (Liu et al, 2020), organizational support (Liu, Yang, and Mei, 2021), and organizational citizenship behavior (Maryam et al, 2021) are among the topics that are studied in the organizational behavior literature associated with the concept of safety behavior. In the studies conducted on the aviation sector sample, safety behavior is related to organizational trust and organizational commitment (Liu, Yang, and Mei, 2021), organizational safety climate (Maneechaeye and Potipiroon, 2022), and self-efficacy (Chen and Chen, 2014).…”

Conceptualizing Organizational Citizenship Behavior and Learning Organization in the Labor Sector

“…Work Engagement is an essential factor on explaining OCB, and cross-lag analysis has offered evidence to support this relationship. (Lee et al, 2018;Maryam et al, 2021) showed that Work Engagement was crucial for OCB growth and for lowering unproductive workplace behavior. Similarly, Work Engagement was found to increase employees' OCB.…”