Efficient Strategies for Maximizing Online Student Satisfaction: Applying Technologies to Increase Cognitive Presence, Social Presence, and Teaching Presence

Holbeck, Rick; Hartman, Jillian

doi:10.9743/jeo.2018.15.3.6

Cited by 41 publications

(32 citation statements)

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“…Whereas in online mode, this kind of instant interaction with the tutor and live practice is di cult for several reasons already listed in the previous section. Recently, Holbeck & Hartman [26] suggested some technical tools such as Flipgrid, Digital Breakout/ Escape Room, Loom and Remind to achieve maximize online students satisfaction.…”

Section: Resultsmentioning

confidence: 99%

Predicting the students' learning behaviour for a technical course during Covid-19

Dutt

Taneja

Sharma

2020

Preprint

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The purpose of this paper is to analyse the learning behaviour of students towards a technical course using online mode and offline mode. Due to the outbreak of Covid-19 pandemic, the educational fraternity has successfully reached out to the students using the various virtual tools available. Although, the offline mode of teaching-learning i.e. the actual classroom interaction is quite important as far as a technical course is concerned, but during these tough times the online platforms like Zoom, Webex meetings, Google meet have made the teaching-learning feasible remotely at any time from any place. This paper compares the learning behaviour of students in the two modes, online mode, and offline mode. A total of 213 students studying a technical course participated in the survey and their responses based on a questionnaire were recorded. The questionnaire considered all aspects related to the delivery of contents, the evaluation method, the preferred way of clarifying students’ doubts, course difficulty level and duration of the course. The analysis suggests that 72.3% of students are in favour of learning this course using offline mode, while 27.7 % of students are comfortable with online mode. Furthermore, the present study reveals that 95.7%, 95.3%, and 75.1 % of students are congenial with the offline mode in terms of teacher competency, content delivery, and interaction possibility respectively, whereas 85%, 76.9% and 48.4% of students are congenial with the online mode in terms of same parameters. The higher magnitude of average mean value for offline mode (3.99) anticipates its dominance over online mode (3.18). More than 50% students favoured online mode along with multiple choice question papers for the evaluation process irrespective of their preference to offline mode for teaching-learning. Based on the present analysis, some recommendations are proposed as the future strategies to improve the performance of teaching-learning activities during the times of crisis.

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Section: Resultsmentioning

confidence: 99%

Predicting the students' learning behaviour for a technical course during Covid-19

Dutt

Taneja

Sharma

2020

Preprint

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“…Much research on using e-learning in higher education and its various aspects has been done by foreign researchers. Holbeck and Hartman (2018) in their research note effective strategies for maximizing student satisfaction from using online technologies to extend their cognitive and social presence and presence of a teacher to obtain empirical data about consequences of using these tools and strategies, as well as other ones that have not been discussed here. The structure of a flexible virtual program for distance education at Columbia State University is presented in the paper by Vargas and Kalman (2018).…”

Section: Literature Reviewmentioning

confidence: 99%

The Didactic Potential of University Electronic Information and Educational Environment in the Context of a Pandemic

Костикова

Kuzin

Gotskaya

et al. 2020

PyR

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“…Besides, the use of technology has been shown to help in the design and delivery of the subject matter during the COVID-19 pandemic in Palestine, whose experience can serve as a roadmap for online learning to support post-pandemic education in developing countries (Shraim and Crompton 2020). Online learning strategies making use of technology can help reduce the transactional distance between teachers and students and offer opportunities to increase cognitive presence, social presence, and teaching presence (Holbeck and Hartman 2018). Online learning platforms are indispensable to provide good learning resources that are easily accessible to students.…”

Section: Introductionmentioning

confidence: 99%

User Perception Analysis of Online Learning Platform “Zenius” During the Coronavirus Pandemic Using Text Mining Techniques

Akbar

Santoso

Putra

et al. 2021

J. Sistem Inf. (J. Inf. Sys.)

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Availability of access to online learning platforms is expected to support online learning activities amid the COVID-19 pandemic. There are several issues experienced by students in online learning activities. These issues are related to Internet access, learning content, and learning evaluation. Online learning platforms are indispensable to be able to provide good learning resources that are easily accessible to students. This study aims to explore data reviews on Google Play Store to perceive the priority of service improvements that need to be carried out by online learning platform providers. Topic modeling and sentiment analysis are applied to extract useful information based on user sentiment towards the topics discussed in the application review. The result of topic analysis shows that topic trends in user reviews are about Live Class, Tryout, Subject Matter, User Account, Tutorial Video, and Free Learning Access. Meanwhile, the result of NRS assessment identified aspects that need to be a priority for improving online learning platform services. These aspects are in the Tryout and User Account sections. On the other hand, the aspect of Free Learning Access received the highest NRS. Users are helped by having free access to all learning content during learning from home activities.

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Efficient Strategies for Maximizing Online Student Satisfaction: Applying Technologies to Increase Cognitive Presence, Social Presence, and Teaching Presence

Cited by 41 publications

References 0 publications

Predicting the students' learning behaviour for a technical course during Covid-19

Predicting the students' learning behaviour for a technical course during Covid-19

The Didactic Potential of University Electronic Information and Educational Environment in the Context of a Pandemic

User Perception Analysis of Online Learning Platform “Zenius” During the Coronavirus Pandemic Using Text Mining Techniques

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