Electronic customs innovation: An improvement of governmental infrastructures

Raus, Marta; Flügge, Barbara; Boutellier, Roman

doi:10.1016/j.giq.2008.11.008

Cited by 40 publications

(32 citation statements)

References 33 publications

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“…The final barrier coded was a lack of skills, knowledge and expertise, which makes the innovation process within public sector organisations more difficult (Raus, Fluegge, and Boutellier 2009;Wigfall, Monck, and Reynolds 2006).…”

Section: Table 2: Organisational Barriersmentioning

confidence: 99%

“…On the other hand, the lack of standardisation can also surface as a barrier within the innovation process, particularly in the case of IT or e-government innovations. A notable example of this is in four EU countries, where custom agencies lacked a standardized procedural template for e-customs innovation (Raus, Fluegge, and Boutellier 2009). An excessive number of e-platforms for e-procurement were a converse example of the lack of standardisation within public e-procurement innovation in Portugal (Costa, Arantes, and Valadares Tavares 2013).…”

Section: Table 5: Contextual Barriersmentioning

confidence: 99%

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A systematic review of barriers to public sector innovation process

Cinar¹,

Trott²,

Simms

2018

Public Management Review

237

188

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This article provides a systematic review of the empirical literature on barriers within public sector innovation processes, based on data from 63 articles. We investigate the nature of barriers. The studies were analysed based on four dimensions of barriers: i) their classification; ii) their interrelations; iii) whether they play distinct roles within stages of innovation process and iv) whether they vary in the types of innovations. We develop an empirically based framework to capture the complex nature of barriers. For this purpose, a new classification is also introduced to show that interaction-specific barriers emerge during the collaborative innovation process. Significantly we identify that the nature of barriers are more complex than has previously been recognized: they differ in process stages and innovation types. Moreover, they show interrelations across the innovation process by reinforcing each other. The findings show there is an emphasis on organizational barriers and implementation phase studies. We conclude with a discussion on how future research use quantitative and cross-national methods to examine: (1) interaction specific barriers, in particular, barriers with businesses and political bodies (2) design and sustainment phases of innovation (3) interrelations between barriers. 4 the concept of innovation in a normative positive way. Similarly, we do not approach the concept of barriers in a normative negative way. The remainder of this article is structured as follows. The first section details the methodology used for the systematic review. The second section and its subsections detail the results of the systematic review, initially providing details of the studies included and subsequently exploring the nature of barriers by examining their types, process characteristics, interrelations, and distinct variations on types of innovation. Finally, from our findings, we reach conclusions and provide a research agenda on barriers to PSI. METHODOLOGY Database Search Three strategies were used to identify eligible articles. First, we carried out an electronic search in Web of Science restricted to Social Sciences Citation Index (SSCI) in title, abstract and keywords of articles. The term [innov*] was searched along with the terms for barriers: [obstacle* OR barrier* OR challeng* OR hinder* OR deter* OR difficult* OR bottleneck* OR problem* OR setback* OR hurdle* OR hamper* OR imped* OR obstruct*]. To define the public sector character of innovation we use the following terms: [municipal* OR "public administrat*" OR "public organi$ation*" OR "public management" OR government* OR "public service" OR "local government*" OR "e-govern*" OR "egovern* OR governance OR "public sphere" OR "public sector"]. Public or policy entrepreneurship has been studied connected with innovation (Roberts and King 1996) and so we searched the terms for barriers and public sector with the combination of [entrepreneur*]. This strategy resulted in a total of 3,524 articles. Second we selected EBSCO Business Source database ...

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Section: Table 2: Organisational Barriersmentioning

confidence: 99%

Section: Table 5: Contextual Barriersmentioning

confidence: 99%

A systematic review of barriers to public sector innovation process

Cinar¹,

Trott²,

Simms

2018

Public Management Review

237

188

View full text Add to dashboard Cite

show abstract

“…E-Government is an interesting and useful case for the study of innovation diffusion (Jun & Weare, 2010). Most of the studies explicitly referred to the theory of innovation diffusion as an important theoretical underpinning of their causal arguments (Raus, Flügge, & Boutellier, 2009). Diffusion of innovation is used to frame the challenges facing e-government diffusion and influencing the factors of e-government diffusion (e.g.…”

Section: Theoretical Foundationsmentioning

confidence: 99%

Diffusion of e-government: A literature review and directions for future directions

Zhang

Xiao

2014

Government Information Quarterly

126

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“…After analyzing customs declaration electronic operations, Raus et al [18] believed that electronic operations facilitate procedure simplification and regulations standardization. Its barriers for implementation typically include the complexity of operations and external coordination.…”

Section: Literature Reviewmentioning

confidence: 99%

Identification of efficiency factors for inspection and quarantine clearance using an improved structural equation model

Zhan-xin

Ding

Lin

et al. 2014

Journal of Industrial and Production Engineering

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Inspection and quarantine clearance efficiency is critical to port clearance effectiveness. It reflects the inspection and quarantine system's layout rational along with present and potential capacity; it provides a theoretical basis for the analysis of internal economic effectiveness. Research of inspection and quarantine clearance efficiency in Shanghai, China has identified four impact factors and several measurement indicators. A factor conception model has been developed based on the theory of reason and results. The improved structural equation model was proposed to analyze the original data and to test and verify the model rational. Risk management was confirmed as having the greatest impact on efficiency with an effect level of 0.78, followed by the customs environment with an effect level of 0.59. The results offer authorities a quantitative basis and new perspectives on how to improve the efficiency of customs clearance and promote Shanghai's trade facilitation.

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Electronic customs innovation: An improvement of governmental infrastructures

Cited by 40 publications

References 33 publications

A systematic review of barriers to public sector innovation process

A systematic review of barriers to public sector innovation process

Diffusion of e-government: A literature review and directions for future directions

Identification of efficiency factors for inspection and quarantine clearance using an improved structural equation model

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