Electronic procurement: a case study of Malaysia's e-Perolehan (e-procurement) initiative

Kaliannan, Maniam; Awang, Halimah; Raman, Murali

doi:10.1504/ijeg.2009.029124

Cited by 23 publications

(23 citation statements)

References 15 publications

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“…Full implementation of e-procurement is anticipated to provide efficient and effective procurement processes leading to reduced government overhead costs associated with contract awards by the public sectors [40]. According to Kaliannan et al [27], the adoption of online procurement provides avenues for more involvement of service/goods providers and in turn increase healthy competition. Frimpong [32] adds that, easy accessibility to information through e-procurement allows stakeholders to acquire information with each tender and award process.…”

Section: Improve Efficiency and Transparencymentioning

confidence: 99%

Electronic Government Procurement Adoption in Ghana: Critical Success Factors

Ofori

Fuseini

2020

AIR

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Aims:The study investigated the critical success factors for adopting an e-procurement in public sector procurement activities in Ghana. Study Design: The study used descriptive survey design. Place and Duration of Study:The study was carried out among some selected public sector organisations in Ghana from October 2019-January 2020. Methodology: A total sample size of 215 procurement staff from public entities including: Department of Feeder Roads, Ghana Cocoa Board, Ghana Health Service, Koforidua Technical University and Tema Metropolitan Assembly. The data collection instruments were interview guide and questionnaires. Both descriptive and inferential statistics were used as the analytical tools. Specifically, Principal Component Analysis (PCA) was used. Results: The study found that users and stakeholders of the e-procurement perceive the availability of reliable, affordable and fast Internet services as the most critical success factor for the adoption of e-Procurement technologies. Furthermore, the study discovered that the critical success factors (CSFs) for e-procurement adoption can be categorized into organisational support for infrastructure set-up, system features, Monitoring and control and supportive human factors. Conclusion:For e-Procurement technologies to adequately permeate the fabrics of the Ghanaian public procurement system, the government and stakeholders should put in place mechanisms that can help measure the metrics of physical ICT infrastructure provision; attract adequate internet infrastructure into the country and provide the necessary ICT infrastructure and leadership role in using e-Procurement technologies in their public procurement process.

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Section: Improve Efficiency and Transparencymentioning

confidence: 99%

Electronic Government Procurement Adoption in Ghana: Critical Success Factors

Ofori

Fuseini

2020

AIR

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“…The E-GP benefits related to transparency, efficiency and wideraccess has also been brought out in other trans-national studies [14]. GoI having realized these benefits made E-GP a key result area for achieving efficiency in provisioning of goods / services which constitutes 30% of Indian Union Budget or 3.4% to 5.7% of Indian GDP [19,10].…”

Section: Introductionmentioning

confidence: 99%

e-government procurement implementation in India

Panda

Sahu

Gupta

et al. 2014

Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance

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The turn of century saw ICT technologies making inroads into our lives. The governments world over are trying to use this medium for reaching out to their citizenry. This migration has been partly driven by transparency, efficiency and wider-access related benefits accrued by automation of government functions. E-Government Procurement (E-GP) is one such area which has drawn attention of politicians and researchers equally. However, studies bring out that E-GP project like any other e-Governance project has 70% chances of failure. Studies also underline that success of any E-GP system among other things, is affected by national culture, project environment (E-Readiness, IT literacy level and technological evolution) and regulatory framework which govern public procurement in a country. Indian government having realized the transparency and efficiency related benefits of E-GP system initiated an aggressive campaign to ensure its speedier implementation through National E-Governance Programme (NeGP) which was launched in 2006. However, recent review by Government of India (GoI) brought out that E-GP usage in the country has been less than satisfactory. In above perspective, this paper aims to undertake Template Analysis of stage-wise importance of 11 Critical Success Factors (CSF) (reported in literature) in E-GP project outcome in Indian context. For covering large landscape of E-GP implementation in India, two representative systems i.e. those implemented by Government of Andhra Pradesh and National Informatics Corporation were selected. The study concludes that out of 11 CSFs, five CSFs are not important at stage 2 of E-GP project evolution, while all 11 CSFs contribute to E-GP project success at Stage 3 and 4.

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“…Kaliannan et al [23] brought out that the improvement of public service delivery mechanism is becoming an important agenda for Governments world over and ICT is playing a key role in this. In addition, Moon [30] brought out that there have been great deals of criticism and negative perception that public procurement management is neither efficient nor effective at present.…”

Section: Introductionmentioning

confidence: 99%

Fulfilling public procurement expectations in India

Panda

Sahu

2013

Proceedings of the 7th International Conference on Theory and Practice of Electronic Governance

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Research by Clausen et al [8] underscored that in order to operate effectively, public institutions must inspire confidence in those they serve. The low level of confidence of Indians and world community in the transparency and efficacy of the government machinery is reflected in the Transparency [46] and competitive rankings [49] which preclude effective utilization of public funds [33]. Research by Kimberley [24] underscores the importance of e-Governance mechanisms to free and fair trade, particularly through Information and Communication Technologies (ICT) interoperability and interconnectivity, data sharing through international standards and process transparency. In view of these issues and other tangible and intangible benefits, Government of India launched National e-Governance Plan (NeGP) in 2006 to promote e-Gov services within the country. E-Procurement was included in NeGP as an Integrated Mission Mode Project (MMP) [36]. However, in the absence of enabling legal framework, eprocurement implementations in India have not been able to fully realize the potential of the system like greater transparency, costeffectiveness etc. The emerging issues of public procurement like balancing Social, Environmental and Economic considerations are also difficult to address in the prevailing legal environment governing government purchases. Based on the experience gained through qualitative case studies and semi structured interviews of the stakeholders, in this paper we briefly cover legal and policy frameworks related prerequisites for sustainable public procurement in India. Finally we suggest a model national procurement law which could help fulfilling e-procurement expectations in Indian context. The paper extends the existing body of knowledge on e-procurement by comparing legal imperatives of a statue vis-à-vis Critical Success Factors (CSF) in relation to sustainable procurement.

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Electronic procurement: a case study of Malaysia's e-Perolehan (e-procurement) initiative

Cited by 23 publications

References 15 publications

Electronic Government Procurement Adoption in Ghana: Critical Success Factors

Electronic Government Procurement Adoption in Ghana: Critical Success Factors

e-government procurement implementation in India

Fulfilling public procurement expectations in India

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