Electronic Records Management - An Old Solution to a New Problem

Abstract

The rapid development of technology and interactive nature of Government 2.0 (Gov 2.0) is generating large data sets for Government, resulting in a struggle to control, manage, and extract the right information. Therefore, research into these large data sets (termed Big Data) has become necessary. Governments are now spending significant finances on storing and processing vast amounts of information because of the huge proliferation and complexity of Big Data and a lack of effective records management. On the other hand, there is a method called Electronic Records Management (ERM), for controlling and governing the important data of an organisation. This paper investigates the challenges identified from reviewing the literature for Gov 2.0, Big Data, and ERM in order to develop a better understanding of the application of ERM to Big Data to extract useable information in the context of Gov 2.0. The paper suggests that a key building block in providing useable information to stakeholders could potentially be ERM with its well established governance policies. A framework is constructed to illustrate how ERM can play a role in the context of Gov 2.0. Future research is necessary to address the specific constraints and expectations placed on governments in terms of data retention and use.

Users' acceptance of an electronic record management system in the context of the oil and gas sector in Yemen: an application of ISSM-TAM

“…It guarantees that organisations perform their activities in an accountable and transparent way. It has been proposed by many studies conducted in both developed and developing nations such as China, the UK, the USA, South Africa, Malaysia, and Yemen in order to improve the equity and efficiency of records (Akuffo and Adams, 2016;DesRoches et al, 2013;Johnston, 2017;Nguyen et al, 2016). Some of these countries have started implementing such systems widely in the government sector to allow instant access to all the important information required.…”

Intention to Adopt Electronic Records Management System in the Oil and Gas Sector in Yemen

“…The practice of ERMS has begun lately when it was implemented to manage records in the government sector in some developed and developing nations such as South Africa, Australia, New Zealand, the UK, and the USA. [1], [31] - [33]. According to the National Archives of the USA (2016), there are important prospects and potential benefits to be gained by ERMS.…”

“…It is essential to have policies in place to guarantee the efficient, operative, and well-organized management of electronic records. Policies contain the rules that guide managers in the O&G sector regarding ERMS [1]. In other words, the management of records needs policies to guarantee that the framework is effective.…”

“…The application of this system would trigger changes in the records management field, and thereby enhance business continuity. Although the adoption of an ERMS has been identified as one of the top priorities for supporting the effective management of records, there are tremendous challenges and barriers associated with doing so, which range from the technological to the organizational and the environmental [1]. Organizations have begun to show an increasing interest in the ERMS because of the advantages it offers.…”

“…Addressing this problem has never been more important than it is today. The best solution for digitizing information and records is to adopt the ERMS because its potential success in other organizations in developed and developing nations [1], [22].…”