Embedding a records manager as a strategy for helping to positively influence an organization’s records management culture

Bowker, Lynne; Villamizar, César

doi:10.1108/rmj-02-2016-0005

Cited by 14 publications

(10 citation statements)

References 9 publications

(3 reference statements)

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“…In sum, it has been suggested that social integration, trust, and information exchange are closely related to each other (Hall and Widén-Wulff, 2008). This means that trust, plausibly both horizontal among employees (Bowker and Villamizar, 2017) and vertical towards management (Allen and Wilson, 2003), plays an integral role in the change-information sharing relationship.…”

Section: Trust As a Mediatormentioning

confidence: 99%

Organizational changes, trust and information sharing: an empirical study

Ahmad

Huvila

2019

AJIM

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Purpose While there is relatively plenty of evidence for the positive impact of communication on the perceptions of organizational change, how organizational changes affect information sharing is relatively unknown. The purpose of this paper is to investigate if a favorable perception of ongoing organizational changes has a positive impact on information sharing and whether trust mediates this relationship. Design/methodology/approach A questionnaire (n=317) was administered to the employees of a large Finnish multinational organization. Partial least square structural equation modeling was used to test the hypotheses based on earlier research findings. Findings The results show that a positive perception of recent organizational changes improves information sharing both directly and indirectly, mediated by trust. Consequently, when changes are perceived negatively, employees recoil from information sharing which is known to have negative implications for organizations. Research limitations/implications Data were collected in a single organization. The nature of the specific changes in the studied organization and its particularities undoubtedly had an effect on respondents’ perceptions. Originality/value This paper contributes to organizational information management research by elaborating on the relationship between organizational changes and interpersonal information sharing between employees. To the authors’ knowledge, this is the first quantitative study confirming the impact of the perception of organizational changes on employee information-sharing behavior.

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Section: Trust As a Mediatormentioning

confidence: 99%

Organizational changes, trust and information sharing: an empirical study

Ahmad

Huvila

2019

AJIM

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“…Becoming embedded in the curriculum execution process requires a strong, continuous working relationship between the librarian, other support teams and academic teams, which involves sharing the responsibility of curriculum outcomes, inclusive of the development of workplace literacy skills (Bowker & Villamizar 2017). Ultimately, the goal of higher education is to educate students through the development of their intellectual abilities and to address development needs of society by providing knowledgeable and digitally skilled individuals who can contribute to the labour market.…”

Section: The Need For Embedded Library and Information Support Withinmentioning

confidence: 99%

Engendering twenty-first century workplace literacy for the hospitality industry: exploring the role of the academic library

Wyk

Jacobs

2019

SAJLIS

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With global competition, sustainable development and economic growth in mind, organisations are under constant pressure to change and stay current. In the knowledge society, where twenty-first century attributes are key, the ability to use information towards continuous learning and evolution in the workplace is imperative. Among other qualities, sound workplace literacy is a necessary attribute that students, as prospective employees, must attain. Student learning must be augmented with relevant experiences to develop a range of literacies related to creativity, innovation, communication, collaboration and the effective use of information in a world where technology evolves rapidly. Higher education needs a better understanding of industry requirements related to the literacies and other attributes expected from graduates entering the market. Exploring industry-related needs, aligning support and library services accordingly and improving interdepartmental collaboration within higher education will better prepare students for the demands in the challenging and fast-changing world of work. This paper reports on a literature review and the findings of a survey on required workplace literacies in a sector of the hospitality and tourism industry. It highlights the importance of more effective collaboration between academics and librarians in supporting the development of workplace literacy. To this aim, a purposively selected target population in a leading South African hotel group was approached. Evidence shows that there is a gap between the level of workplace literacy support offered to students and the actual literacy needs reported by the target group. Based on the findings and extrapolating from recent research, a meta-literacy framework is offered in support of developing twentyfirst century workplace literacies.

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“…Librarians bring research evidence and information skills right into the workplace, as well as helping teams to capture and share their know-how (HEE, 2017b). Team-based roles open up fresh opportunities to add value for instance managing data and advising on records management (Bowker & Villamizar, 2017) and through care navigation (Nix, Huber, Shapiro, & Pfeifle, 2016).…”

Section: Providing Business Critical Informationmentioning

confidence: 99%

Forward view: advancing health library and knowledge services in England

Bryant

Bingham

Carlyle

et al. 2018

Health Info Libraries J

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This article is the fourth in a series on New Directions. The National Health Service is under pressure, challenged to meet the needs of an ageing population, whilst striving to improve standards and ensure decision making is underpinned by evidence. Health Education England is steering a new course for NHS library and knowledge services in England to ensure access to knowledge and evidence for all decision makers. Knowledge for Healthcare calls for service transformation, role redesign, greater coordination and collaboration. To meet user expectations, health libraries must achieve sustainable, affordable access to digital content. Traditional tasks will progressively become mechanised. Alongside supporting learners, NHS librarians and knowledge specialists will take a greater role as knowledge brokers, delivering business critical services. They will support the NHS workforce to signpost patients and the public to high-quality information. There is a need for greater efficiency and effectiveness through greater co-operation and service mergers. Evaluation of service quality will focus more on outcomes, less on counting. These changes require an agile workforce, fit for the future. There is a bright future in which librarians' expertise is used to mobilise evidence, manage and share knowledge, support patients, carers and families, optimise technology and social media and provide a keystone for improved patient care and safety.

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Embedding a records manager as a strategy for helping to positively influence an organization’s records management culture

Cited by 14 publications

References 9 publications

Organizational changes, trust and information sharing: an empirical study

Organizational changes, trust and information sharing: an empirical study

Engendering twenty-first century workplace literacy for the hospitality industry: exploring the role of the academic library

Forward view: advancing health library and knowledge services in England

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