Emergence of cultural intelligence and global mindset capital: a multilevel model

Ramsey, Jase R.; Aad, Amine Abi; Jiang, Chuandi; Barakat, Lívia Lopes; Drummond, Virginia

doi:10.1108/mbr-12-2015-0062

Cited by 23 publications

(21 citation statements)

References 48 publications

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“…In a sense, our findings echo previous results showing that multicultural managers generally better identify opportunities and drive team performance in highly diverse settings (e.g., Szymanski et al, 2019), which is consistent with broader IB literature highlighting the positive relation between managerial cognition and identification of international opportunities by exporter-manufacturers (Mostafiz et al, 2019). Ramsey et al (2016) proposed that individual abilities such as cultural intelligence and global mindset (both common among multiculturals) aid in understanding an organization's strategic outcomes, such as managerial effectiveness, human resource management, and organizational performance. Multicultural knowledge and metacognitive ability to process cultural information poise multicultural managers for success in international settings (Fitzsimmons et al, 2011;.…”

Section: Discussionsupporting

confidence: 90%

Multilingual and multicultural managers’ effects on team performance: insights from professional football teams

Szymanski

Alon

Kalra

2021

MBR

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Purpose In this study, micro-foundations of strategy as the theoretical framework to study the effect of managers’ individual characteristics on multinational team performance are adopted. In particular, the purpose of this paper is to study managers’ multilingual communication abilities and multicultural background, and their role in, respectively, effectively reconfiguring team human assets and sensing cognitively distant opportunities and threats. Design/methodology/approach This study uses national football teams competing in national and international competitions and their coaches’ characteristics as the data set to test the theory. Using random coefficient modeling and ordinary least square regression, this paper analyzes two samples of 222 and 79 teams and found that both these characteristics contribute to team performance; however, their effects differ depending on the team environment. Findings Multicultural managers contribute positively to team performance only when the team is operating in a highly diverse environment, their effect is not statistically significant in homogeneous environments. In less diverse environments, it is the multilingual manager who can improve team performance through more efficient communication and greater effects of leadership on the team. Originality/value Managers’ characteristics such as their multicultural background and multilingual capabilities affect team performance. In particular, these effects come into play in highly diverse and international settings. Micro-foundation literature is advised to focus on the internationalization and multicultural backgrounds of managers as a precursor for organizational international performance.

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Section: Discussionsupporting

confidence: 90%

Multilingual and multicultural managers’ effects on team performance: insights from professional football teams

Szymanski

Alon

Kalra

2021

MBR

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“…In another vein, Lovvorn and Chen [16] found that CQ acts as a moderator in the relationship between international experience and global mindset: individuals need cultural intelligence to transform their experiences into a global mindset. Ramsey et al [41] identified the application scope of CQ and GM. They imply that the concept of CQ ought to be used when the context is focused on interpersonal outcomes, while GM ought to be used when it focuses more on strategic outcomes.…”

Section: Cq Gm and Iei Only Few Studies Focus On The Relationship mentioning

confidence: 99%

Cross‐Cultural Competences and International Entrepreneurial Intention: A Study on Entrepreneurship Education

Jie

Harms

2017

Education Research International

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To identify and foster potential international entrepreneurs are important goals for entrepreneurship education. Based on the theory of planned behavior (TPB), we argue that International entrepreneurial intention (IEI) is a predictor of international entrepreneurship (IE). In addition, cross-cultural competences are hypothesized as antecedents to IEI and moderators of the relationship between TPB elements and IEI. We integrate two elements of cross-cultural competences (global mindset and cultural intelligence) in a TPB-framework to identify the drivers of students’ IEI. We analyze a sample of 84 students with OLS regression and moderation analysis. OLS regression results reveal no significant direct effects from cultural intelligence and global mindset on IEI. Moderation analyses suggest a negative, significant moderating effect of cultural intelligence on the relationship between personal attitude and IEI and on subjective norms and IEI. Therefore, simply enhancing global mindset and cultural intelligence does not contribute to students’ IEI. More is required from entrepreneurship education, such as improving the perception of international entrepreneurship as a valuable career choice.

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“…From the international business (IB) research stream, this study proposes that international innovativeness will help the emerging market PSF SME achieve superior financial performance (Cruz-Ros and Gonzalez-Cruz, 2015; Knight and Kim, 2009). From the management-human resources research stream, this study proposes that knowledge-based resources linked to human capital will help in the development of the firm’s innovativeness, service capabilities and relationship value (Ramsey et al , 2016; Hitt et al , 2001; O'Cass and Ngo, 2012). Finally, regarding management–strategy research streams, this study suggests that innovativeness and service capabilities can form part of the emerging market PSF SME’s strategy to achieve financial success in the marketplace (Cruz-Ros and Gonzalez-Cruz, 2015; Sørensen and Madsen, 2012).…”

Section: Theoretical Backgroundmentioning

confidence: 99%

Drivers of emerging market professional service firm success: the role of internal firm competencies and capabilities

Mathew

Javalgi

Dixit

et al. 2020

MRR

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Purpose The purpose of this study is to investigate the effects of emerging market professional service small and medium-sized enterprises’ (PSF SME) internal competencies and capabilities on their ability to establish relationship value among clients and achieve superior financial performance. This study addresses the paucity of research on emerging market PSF SMEs and their ability to build value for their clients. Design/methodology/approach Data were collected from 251 senior managers or owners of PSF SMEs who were from an emerging market economy but had operations in various foreign markets. The two-step structural equation modeling procedure was used to analyze the data and investigate the hypothesized relationships. Findings The results show the positive impacts of the PSF SME’s human capital on innovativeness, service capabilities and relationship value. Human capital also had indirect positive impacts on relationship value and financial performance. Service capabilities were found to have a positive impact on relationship value and financial performance. In addition, innovativeness was found to have a positive impact on financial performance. Practical implications Emerging market PSF SMEs can gain competitive advantages and build solid long-term relationships with clients in the global marketplace when they focus on strengthening their human capital resources and successfully leveraging their innovativeness and service capabilities. Originality/value The study fills a gap in international business and management literature by offering guidance on how emerging market PSF SMEs can effectively use their internal resources and capabilities to build solid relationships with clients, deliver superior services and achieve global marketplace success.

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Emergence of cultural intelligence and global mindset capital: a multilevel model

Abstract: cultural-intelligence-and-global-mindsetcapital(18e9165a-9944-4e6a-bdce-f435823d6d9e).html.

Cited by 23 publications

References 48 publications

Multilingual and multicultural managers’ effects on team performance: insights from professional football teams

Multilingual and multicultural managers’ effects on team performance: insights from professional football teams

Cross‐Cultural Competences and International Entrepreneurial Intention: A Study on Entrepreneurship Education

Drivers of emerging market professional service firm success: the role of internal firm competencies and capabilities

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