Emergent Case Management for Ad-hoc Processes: A Solution Based on Microblogging and Activity Streams

Böhringer, Martin

doi:10.1007/978-3-642-20511-8_36

Cited by 22 publications

(9 citation statements)

References 14 publications

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“…So-called "emergent knowledge processes" exhibit unique requirements causing major design problems. To solve these problems, it is necessary to agree on a common process model for cost optimization and further elaborate the degree of process specification [45].…”

Section: Discussionmentioning

confidence: 99%

Knocking on Industry’s Door: Needs in Product-Cost Optimization in the Early Product Life Cycle Stages

Walter

Leyh

Strahringer

2018

J. Complex Syst. Inform. Model. Q.

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Abstract. While theoretical concepts for product-costing methodologies have evolved over the decades, little emphasis has been placed on their integration into modern information systems. During a co-innovation workshop at SAP SE, we initiated our collaborative research with selected large-scale enterprises from the discrete manufacturing industry. Moreover, we conducted interviews with business experts to gain a sophisticated understanding of the cost-optimization process itself. As a result, we present an exemplary optimization process with an emphasis on the specific characteristics of the product development stage. Based upon this example, we identified associated deficits in information system support. No current software fulfills the enterprises' requirements regarding cost optimization in the early stages of a product's life cycle. Thus, the respective processes lack integration in corporate environments. Taking this on, our article compiles detailed problem identification and, moreover, suggests approaches to overcome these hurdles.

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Section: Discussionmentioning

confidence: 99%

Knocking on Industry’s Door: Needs in Product-Cost Optimization in the Early Product Life Cycle Stages

Walter

Leyh

Strahringer

2018

J. Complex Syst. Inform. Model. Q.

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“…A social network user may engage in task-centric actions such as voting, commenting, reading a message, or joining a task. Böhringer utilizes tagging, activity streams, and micro-blogging for merging ad-hoc activities into case management [5]. Dengler et al utilize collaborative software such as Wikis and social networks for coordinating process activities [8].…”

Section: Related Workmentioning

confidence: 99%

Specifying Flexible Human Behavior in Interaction-Intensive Process Environments

Dorn

Dustdar

Osterweil

2014

Lecture Notes in Computer Science

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Abstract. Fast changing business environments characterized by unpredictable variations call for flexible process-aware systems. The BPM community addressed this challenge through various approaches but little focus has been on how to specify (respectively constrain) flexible human involvement: how human process participants may collaborate on a task, how they may obtain a joint decision that drives the process, or how they may communicate out-of-band for clarifying task-vital information. Experience has shown that pure process languages are not necessarily the most appropriate technique for specifying such flexible behavior. Hence selecting appropriate modeling languages and strategies needs thorough investigation. To this end, this paper juxtaposes the capabilities of representative human-centric specification languages hADL and Little-JIL and demonstrate their joint applicability for modeling interaction-intensive processes.

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“…The flexible organization is fundamentally model-driven, but designed with routines and rules that can accommodate variability, looseness, adaptation and evolution [37]. This can be accomplished by generalizing routines and introducing rules to deal with unexpected events [24], exceptions [2,27], unique cases [31], and emergent patterns [9], while at the same time increasing the reach of context-based behavior, which is necessary to operate outside the procedural envelope [3].…”

Section: Research Frameworkmentioning

confidence: 99%

Method for Eliciting and Analyzing Business Processes Based on Storytelling Theory

Antunes¹,

Pino²,

Tate³

2019

Proceedings of the Annual Hawaii International Conference on System Sciences

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In this paper we suggest that storytelling theory can be used to analyze business processes in two behavioral dimensions, model and context, which concern predefined and improvised behavior, respectively. We develop a method to elicit stories about business processes from process participants. By applying the method in two cases, we provide some evidence on what type of analysis can be done and how it can impact the design of business processes. This research contributes with an innovative method to analyze integrated context/model behavior in business processes.

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Emergent Case Management for Ad-hoc Processes: A Solution Based on Microblogging and Activity Streams

Cited by 22 publications

References 14 publications

Knocking on Industry’s Door: Needs in Product-Cost Optimization in the Early Product Life Cycle Stages

Knocking on Industry’s Door: Needs in Product-Cost Optimization in the Early Product Life Cycle Stages

Specifying Flexible Human Behavior in Interaction-Intensive Process Environments

Method for Eliciting and Analyzing Business Processes Based on Storytelling Theory

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