Emerging sustainable facilities management practices in health-care sector

Nazeer, Sabrina Fathima; Ramachandra, Thanuja; Gunatilake, Sachie; Senaratne, Sepani

doi:10.1108/jfm-10-2019-0056

Cited by 2 publications

(1 citation statement)

References 41 publications

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“…Under-used offices produce unnecessary costs related to rent, energy and other operating expenses such as cleaning (Jayantha and Oladinrin, 2019). Furthermore, space reduction and digitalization are important from an environmental impact viewpoint (Bröchner et al , 2019; Habibi, 2017; Kaur and Solomon, 2021; Nazeer et al , 2020).…”

Section: Introductionmentioning

confidence: 99%

How can facilities management benefit from offices becoming more user-centred?

Einola,

Remes,

Dooley

2023

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Purpose This study aims to explore an emerging collection of smart building technologies, known as smart workplace solutions (SWS), in the context of facilities management (FM). Design/methodology/approach This study is based on semi-structured interviews with facility managers in Finland, Norway and Sweden who have deployed SWSs in their organizations. SWS features, based on empirical data from a previous study, were also used to further analyse the interviews. Findings It analyses the benefits that SWSs bring from the facility management point of view. It is clear that the impetus for change and for deploying SWS in the context of FM is primarily driven by cost savings related to reductions in office space. Research limitations/implications This research has been conducted with a focus on office buildings only. However, other building types can learn from the benefits that facility managers receive in the area of user-centred smart buildings. Practical implications SWSs are often seen as employee experience solutions that are only related to “soft” elements such as collaboration, innovation and learning. Understanding the FM business case can help make a more practical case for their deployment. Originality/value SWSs are an emerging area, and this study has collected data from facility managers who use them daily.

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Section: Introductionmentioning

confidence: 99%

How can facilities management benefit from offices becoming more user-centred?

Einola,

Remes,

Dooley

2023

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Lean and visual managements contribution to sustainable facilities management

Schultz

Klungseth

2022

IOP Conf. Ser.: Earth Environ. Sci.

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Sustainable management practices such as lean and visual management can be directly linked successfully to facilities management practices. This was acknowledged during an exploratory case study that assessed the leanness of a university’s transformation, evaluating their lean and value-added approach to enhancing workflow efficiencies. The research study was limited to one UK university estates and property services lean journey. Design science research methodology with an action research approach was applied. In conjunction with qualitative methods such as interviews, questionnaires, and participatory observations in action that included a workshop. The literature review surmised that there is a lack of data demonstrating the correlation between lean visual management and sustainable management practices especially in facilities management services. Additionally, combining sustainable management and change management methods is also not widely researched. When sustainable management practices that include lean and visual management are implemented in facilities practices customer expectations are improved, waste eliminated, color coding and labelling implemented, and known sustainable practices such as recycling of furniture, fixtures and equipment occur adding value and reallocating financial resources. It is recommended that change management be introduced to better understand workplace culture when executing transformation directives. Subsequently, management will become better equipped at contending with employee’s attitudes, work ethics, and behaviours. The originality of this research exploration illustrates that facilities management departments should embrace sustainable management practices that include lean visual management methods combined with change management. Consequently, improving employee experience, return on investment and acknowledgment from customers, senior leadership, and the C-suite.

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Emerging sustainable facilities management practices in health-care sector

Cited by 2 publications

References 41 publications

How can facilities management benefit from offices becoming more user-centred?

How can facilities management benefit from offices becoming more user-centred?

Lean and visual managements contribution to sustainable facilities management

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