Emotion Estimation Algorithm Based on Interpersonal Emotion Included in Emotional Dialogue Sentences

Matsumoto, Kazuyuki; Ren, Fuji; Kuroiwa, Shingo; Tsuchiya, Seiji

doi:10.1007/978-3-540-76631-5_99

Cited by 8 publications

(3 citation statements)

References 7 publications

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“…El nombre de chatbots es la combinación de las palabras de "chat" y "robot" (Huang y Chang y Bigham, 2018). Gracias a los avances en el procesamiento del lenguaje natural y el aprendizaje automático, los diseñadores han logrado elaborar chatbots sofisticados que pueden interactuar con los usuarios, reconocer sus emociones y proporcionar la información que necesitan (Leahu y Sengers, 2014;Matsumoto et al 2007) en cada momento, en tiempo real, aumentando la satisfacción de los usuarios (Winkler y Söllner, 2018).…”

Section: Los Chatbots En La Industria Del Turismounclassified

Evaluación De Los Atributos De Los Chatbots Que Son Más Efectivos en La Interacción Con El Turista: Estudio De Caso Del Chatbot “Victoria La Malagueña”

Orden-Mejía

Huertas

2022

Cuad Turism

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Chatbots are transforming tourism communication and have been quickly adopted in the tourism industry. But despite its implementation in the sector, there are no studies that analyze the effectiveness of its use in the organization of trips. For this reason, this study measures the tourists’ perceptions during the use of the chatbot "Victoria la Malagueña" through the attributes: informatividad, empathy, accessibility and interactivity. In data processing, exploratory and confirmatory factor analysis were used. The findings suggest that informatividad and empathy are the chatbot attributes most valued by users. Los chatbots están transformado la comunicación turística y han tenido una rápida adopción en la industria del turismo. Pero a pesar de su implementación en el sector, no hay estudios que analicen la efectividad de su uso en la organización de viajes. Por ello, este estudio mide la percepción del turista durante el uso del chatbot “Victoria la Malagueña” a través de los atributos: informatividad, empatía, accesibilidad e interactividad. En el procesamiento de datos se utilizó el análisis factorial exploratorio y confirmatorio. Los hallazgos sugieren que la informatividad y empatía son los atributos del chatbot más valorado por los usuarios.

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Section: Los Chatbots En La Industria Del Turismounclassified

Evaluación De Los Atributos De Los Chatbots Que Son Más Efectivos en La Interacción Con El Turista: Estudio De Caso Del Chatbot “Victoria La Malagueña”

Orden-Mejía

Huertas

2022

Cuad Turism

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“…Among them, Ekman [5] is a widely accepted classification and it is used in several affective computing projects of the highest caliber (e.g., Liu, et al [20], Matsumoto, et al [21]). Ekman [5], Minsky [6], and Picard [9], all argue that this classification consists of basic emotions, meaning emotions that are encountered in all humans, regardless of cultural background.…”

Section: The State Of Mind (Sm)mentioning

confidence: 99%

Iterative K-Line Meshing Non-Linear Least Squares Interpolation of Affectively Decorated Media Repositories

Toptsis¹,

Dubitski²

2008

TOAIJ

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Abstract:We present an algorithm that organizes a song repository upon recording a user's memory experiences from previous music listening activities. Our method forms an affectively annotated network of songs. The network's connections correspond to a person's recorded memory experiences related to song preferences when the person is at different states of affective bias. Upon formation of this network, an intelligent affect-sensitive network navigation algorithm synthesizes playlists that conform to desired affective states. The method for the network formation is highly individualized, in the sense that it takes in account an individual's music preferences which are typically subjective and may differ from user to user. Also, the method is content independent, in the sense that it does not rely or favor any particular music genre. In fact, the method is applicable to any type of media, not only songs. We implement our method and present evaluation results from the introspection of our algorithms' execution and from feedback recorded during the evaluation by human test subjects. The evaluation results clearly indicate that the proposed method significantly outperforms the most typical paradigm of random song selection.

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“…Word emotion plays a fundamental role in emotion recognition at the sentence level or at the document level [6–13]. Neviarouskaya et al [6] developed an affect analysis model to handle the recognition and interpretation of affect communicated through text messaging in English.…”

Section: Introductionmentioning

confidence: 99%

A hybrid approach for word emotion recognition

Ren

2013

IEEJ Transactions Elec Engng

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In recent years, with plenty of online resources constantly emerging, emotion recognition in text has become increasingly important in human-computer interaction. Word emotion plays a very important role in emotion analysis of sentences or documents. This paper proposes a hybrid approach to recognition of word emotion in the dimension of eight emotion categories with corresponding intensities based on the Chinese emotion corpus. First, we present a new algorithm of semantic similarity computation for aiding emotion intensity computation and design a new algorithm of emotion vector computation by making use of both morpheme characteristics and semantic relations. And then, we adopt support vector machine model for the secondary classification to the words whose emotions cannot be calculated by the semantic analysis algorithm. Our approach achieves the accuracy of 54.00% and 78.75% for exact match and all five types of hit, respectively, on the basis of the core emotion lexicon CL4. Experimental results show that the integration of morpheme characteristics and semantic relations can improve the classification accuracy efficiently.

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Emotion Estimation Algorithm Based on Interpersonal Emotion Included in Emotional Dialogue Sentences

Cited by 8 publications

References 7 publications

Evaluación De Los Atributos De Los Chatbots Que Son Más Efectivos en La Interacción Con El Turista: Estudio De Caso Del Chatbot “Victoria La Malagueña”

Evaluación De Los Atributos De Los Chatbots Que Son Más Efectivos en La Interacción Con El Turista: Estudio De Caso Del Chatbot “Victoria La Malagueña”

Iterative K-Line Meshing Non-Linear Least Squares Interpolation of Affectively Decorated Media Repositories

A hybrid approach for word emotion recognition

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