Emotional exhaustion and mental health problems among employees doing “people work”: the impact of job demands, job resources and family-to-work conflict

Abstract

Emotional exhaustion and mental health problems among employees doing "people work" van Daalen, G.; Willemsen, T.M.; Sanders, K.; van Veldhoven, M.J.P.M. General rightsCopyright and moral rights for the publications made accessible in the public portal are retained by the authors and/or other copyright owners and it is a condition of accessing publications that users recognise and abide by the legal requirements associated with these rights.-Users may download and print one copy of any publication from the public portal for the purpose of private study or research -You may not further distribute the material or use it for any profit-making activity or commercial gain -You may freely distribute the URL identifying the publication in the public portal Take down policyIf you believe that this document breaches copyright, please contact us providing details, and we will remove access to the work immediately and investigate your claim. AbstractObjective This study investigates the relationship between four job characteristics and family-to-work conXict on emotional exhaustion and mental health problems. Methods Multiple regression analyses were performed using data from 1,008 mental health care employees. Separate regression analyses were computed for high and low patient interaction jobs. Results DiVerent job characteristics as well as family-towork conXict were associated with emotional exhaustion and mental health problems in each job type. The relationship between family-to-work conXict and emotional exhaustion was mitigated by social support from colleagues for those who worked in low patient interaction jobs. ConclusionIn addition to general and speciWc stressors, it is worthwhile to include home-related stressors that interfere with the work domain in stress research.

Integrating Self-Determination and Job Demands–Resources Theory in Predicting Mental Health Provider Burnout

“…These groups may be particularly beneficial for providers who serve high needs clients (van Daalen et al, 2009). In fact, therapeutic models such as dialectical behavior therapy (DBT), which have a group supervision component, have been shown to reduce provider burnout (Carmel, Fruzzetti, & Rose, 2014;Little, 2000).…”

“…In the workplace, this might involve latitude in how job tasks are completed, being rewarded for taking initiative, and feeling as though one's perspective is valued (Deci, Eghrari, Patrick, & Leone, 1994;Gagné & Deci, 2005). Past studies in samples of mental health providers have found that higher levels of workplace autonomy are negatively associated with burnout, particularly emotional exhaustion (Tummers, Janssen, Landeweerd, & Houkes, 2001;van Daalen, Willemsen, Sanders, & van Veldhoven, 2009). The second factor, competence, pertains to the need to feel capable of achieving desired outcomes (Baard, Deci, & Ryan, 2004).…”

“…A work environment with high levels of staff cohesion, evidenced by trust and cooperation amongst staff members, would help fulfill the need for relatedness. Within the mental health sector, empirical studies have consistently demonstrated the value of social support and staff cohesion in protecting against burnout (Corrigan, Holmes, & Luchins, 1995;Tummers et al, 2001;van Daalen et al, 2009). Despite these promising findings, the relationships between perceived autonomy, competence (selfefficacy), relatedness (such as staff cohesion), and burnout have yet to be simultaneously studied in a sample of mental health providers.…”

Effects of mental workload on physiological and subjective responses during traffic density monitoring: A field study

“…In such cases, the operator experiences an extensive level of MWL in his or her daily work without enough time to rest, and health problems such as chronic stress, depression, or burnout can occur (Cinaz et al, 2013), which can influence the worker's performance and well-being (Johnson and Widyanti, 2011). Van Daalen et al (2009) indicated that a mismatch between task demand and the capabilities of the worker can cause work-related stress. The impact of MWL on cardiovascular indices has been widely studied during the performance of laboratory tasks (Backs and Seljos, 1994;Veltman and Gaillard, 1996), simulated work (Brookings et al, 1996;Veltman and Gaillard, 1998;De Rivecourt et al, 2008;Dijksterhuis et al, 2011), and real work conditions (Wilson, 1992;Roscoe, 1992).…”

Using the Job Burden-Capital Model of Occupational Stress to Predict Depression and Well-Being among Electronic Manufacturing Service Employees in China

“…Some studies have shown that occupational stress influences depression and well-being through various working conditions, i.e., effort-reward imbalance is closely associated with depression; job demands (e.g., high work pressure, emotional needs, role ambiguity) might lead to sleep disorders [7], anhedonia [8], and so on, which serve as the main component of depression. Well-being and protective factors, specifically, social support [9], self-esteem [10] and autonomy [11] might alleviate occupational factors' negative effects through increasing employee learning opportunities [12,13] and improving a sense of integration in the work [14].…”