Emotional exhaustion and mental health problems among employees doing "people work" van Daalen, G.; Willemsen, T.M.; Sanders, K.; van Veldhoven, M.J.P.M.
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AbstractObjective This study investigates the relationship between four job characteristics and family-to-work conXict on emotional exhaustion and mental health problems. Methods Multiple regression analyses were performed using data from 1,008 mental health care employees. Separate regression analyses were computed for high and low patient interaction jobs. Results DiVerent job characteristics as well as family-towork conXict were associated with emotional exhaustion and mental health problems in each job type. The relationship between family-to-work conXict and emotional exhaustion was mitigated by social support from colleagues for those who worked in low patient interaction jobs.
ConclusionIn addition to general and speciWc stressors, it is worthwhile to include home-related stressors that interfere with the work domain in stress research.
We examined whether gender differences in health, psychological well-being, and life satisfaction, can be explained by effects of work-related and nonwork-related sources of social support. The sample consisted of 459 men and women from dual earner families. Men report better health and psychological well-being than women, whereas women report higher life satisfaction than men. Contrary to our expectations, women receive more social support from colleagues than men, while men and women equally receive support from their supervisor. As for the nonwork-related sources of social support, men receive more social support from their spouse, while women receive more social support from relatives and friends. No gender differences exist in the effects of social support. Although men and women differ with respect to the social support they receive from different sources, these differences cannot explain gender differences in health, psychological well-being and life satisfaction.
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