Emotional Intelligence

Understanding and Assessing Cultural Intelligence: Maximum-Performance and Typical-Performance Approaches

“…That is, there may be no single best response that optimizes all possible aspects of a situation. Cultural intelligence has both maximum-performance and typical-performance aspects, and if the literature on emotional intelligence is any guide (Rivers et al 2020), one would not expect much, or perhaps any, correlation between the two domains. Sackett et al (1988) have suggested several criteria for designating a test as "maximum performance."…”

“…The idea that there may be different kinds of intelligence is scarcely new. Gardner ( 1983 , 2011 ) based a whole theory on the idea of multiple intelligences, and a recent handbook on intelligence ( Sternberg 2020b ) contains chapters on Gardner’s multiple intelligences ( Kornhaber 2020 ), as well as on collective intelligence ( Malone and Woolley 2020 ), consumer and marketer intelligence ( Sujan and Sujan 2020 ), emotional intelligence ( Rivers et al 2020 ), leadership intelligence ( Boyatzis 2020 ), mating intelligence ( Geher et al 2020 ), practical intelligence ( Hedlund 2020 ), social intelligence ( Kihlstrom and Cantor 2020 ), successful intelligence ( Sternberg 2020a ), and most relevantly for present purposes, cultural intelligence ( Ang et al 2020 ).…”

“…Drawing upon the theory of successful intelligence ( Sternberg 2020a ), we have taken a different but complementary approach, namely, one of measuring maximum performance. Historically, typical- and maximum-performance tests of constructs, such as of emotional intelligence ( Rivers et al 2020 ) or of wisdom ( Sternberg and Glück forthcoming ), have yielded somewhat different results and scores that correlate minimally, if at all, with each other. This is not to say that one is valid and the other, invalid.…”

Emotional Intelligence As A Resource For Occupational Health Of A Teacher

“…The term "emotional intelligence" was directly introduced into the scientific psychological language by Mayer and Salovey (1993). Emotional intelligence was defined by the authors as a set of abilities aimed at assessing and expressing emotions, their regulation and use of their own and others' emotions (Mayer & Salovey, 1993;Mayer et al, 2016Mayer et al, , 2020Rivers et al, 2019). This definition assumes a fairly wide range of abilities that can be manifested in both speech and non-speech behavior.…”

Rethinking what we mean by intelligence

“…Howard Gardner (2011) has proposed a theory of multiple intelligences, one of which is interpersonal intelligence, but Gardner’s theory does not contain the emphasis on our individual and collective responsibility to present or future generations for cocreating the world in which we and our descendants will live. Emotional intelligence (Rivers et al, 2020) also goes beyond general intelligence, but it can be used in manipulative and exploitative ways, such as to convince people to buy a product with defects or to buy into a toxic political ideology that serves a would-be autocrat but not the people being asked to install or keep him in power.…”