Emotional labour, training stress, burnout, and depressive symptoms in junior doctors

Rogers, Mary Elizabeth; Creed, Peter Alexander; Searle, Judith

doi:10.1080/13636820.2014.884155

Cited by 48 publications

(39 citation statements)

References 72 publications

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“…34,35 Conversely, surface acting, which occurs later on in the emotion-generation process, has been associated with more negative outcomes such as turnover intentions, actual turnover, reduced job performance, and depersonalization. [36][37][38] Further, emerging research 39,40 indicates that the management of emotions through surface acting may lead to negative well-being outcomes such as depressive symptoms and burnout.…”

Section: Introductionmentioning

confidence: 99%

A multistudy examination of organizational stressors, emotional labor, burnout, and turnover in sport organizations

Larner

Wagstaff

Thelwell

et al. 2017

Scandinavian Med Sci Sports

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While a growing body of research has examined the types of organizational stressors encountered by individuals and their allied responses, little is known about how such individuals manage their emotional responses to these stressors or the consequences of such behaviors. This article presents novel findings from two studies examining the moderating role that emotional labor plays in the relationship between the frequency of organizational stressor experience, burnout, turnover intentions, and actual turnover in sport. In study 1, participants (n=487) completed measures of organizational stressors (OSI-SP), emotional labor (ELS), burnout (ABQ), and turnover intentions. In study 2, a 6-month longitudinal design was used to examine measures of organizational stressors (OSI-SP), emotional labor (ELS), turnover intentions, and actual turnover. Study 1 showed that surface acting moderated the relationship between the frequency of organizational stressors and burnout in sport. Further, surface acting acted as an important mechanism through which burnout mediated the relationship between the frequency of organizational stressors and turnover intentions. Study 2 showed that surface acting moderated the relationship between the organizational stressor frequency and turnover intentions-but not actual turnover-over time. These results highlight the importance of surface acting in understanding how individuals respond to organizational stressors encountered in sport, expanding our understanding of the positive and negative responses component of the meta-model of stress, emotions, and performance. These findings also highlight potentially deleterious emotion-management behaviors that practitioners might consider when aiming to support individuals encountering organizational stressors in sport.

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Section: Introductionmentioning

confidence: 99%

A multistudy examination of organizational stressors, emotional labor, burnout, and turnover in sport organizations

Larner

Wagstaff

Thelwell

et al. 2017

Scandinavian Med Sci Sports

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show abstract

“…It is possible that the differences in the time frame affect the relationship between burnout and depression. However, these constructs have been clinically tested (Kristensen, Borritz, Villadsen & Christensen, ; Kroenke & Spitzer, ), possess good psychometric properties, and have been used in other studies of burnout and depression, such as the work of Rogers, Creed and Searle ().…”

Section: Limitations and Future Researchmentioning

confidence: 99%

The role of psychological detachment in burnout and depression: A longitudinal study of Malaysian workers

Nasharudin

Idris

Loh

et al. 2020

Scandinavian J Psychology

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Muhamad Nasharudin, N. A., Idris, M. A., Loh, M. Y. & Tuckey, M. (2020). The role of psychological detachment in burnout and depression: A longitudinal study of Malaysian workers. Scandinavian Journal of Psychology, 61, 423-435.The current study aimed to examine the role of psychological detachment in the relationship between working conditions and burnout and depression. First, the study proposed that job demands would increase burnout after four months but not depression. Second, it proposed that psychological detachment would moderate the impact of job demands and job resources on burnout and depression. Third, it was proposed that the interaction between job demands, job resources and psychological detachment would predict burnout and depression. The longitudinal study design involved 345 workers (at both Time 1 and Time 2). The hierarchical regression analysis showed that increasing psychological detachment reduced the negative relationship between physical demands and depression four months later. In contrast, high psychological detachment increased the negative association between emotional resources and burnout, but not between emotional resources and depression. Overall, this study, in its discovery of the impact of working conditions on psychological health, has made a new contribution to psychological detachment studies by using different sub-constructs of job demands and job resources (i.e., emotional and physical) with four-month gaps, as previous studies did not address the impact within this time frame.

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“…Ante estas circunstancias, se plantea si la educación técnica y científica de la medicina es suficiente para aprender estrategias que ayuden a enfrentar el estrés diario inherente a la profesión médica, pues se ha documentado que los estudiantes de medicina con estrategias activas de afrontamiento, tratan estas dificultades con más éxito 4,5,6 . ¿Qué se puede hacer para afrontar con responsabilidad y ética este reto que involucra no sólo el bienestar del estudiante sino de las personas que en un futuro serán sus pacientes?…”

Section: ¿Las Escuelas De Medicina Se Deben Ocupar En Las Competenciaunclassified

¿Las Escuelas de Medicina se deben ocupar en las competencias emocionales de sus estudiantes?

Hernández¹

2018

RIEM

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Emotional labour, training stress, burnout, and depressive symptoms in junior doctors

Cited by 48 publications

References 72 publications

A multistudy examination of organizational stressors, emotional labor, burnout, and turnover in sport organizations

A multistudy examination of organizational stressors, emotional labor, burnout, and turnover in sport organizations

The role of psychological detachment in burnout and depression: A longitudinal study of Malaysian workers

¿Las Escuelas de Medicina se deben ocupar en las competencias emocionales de sus estudiantes?

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