2004
DOI: 10.1007/s00134-004-2375-5
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Emotional strain, communication, and satisfaction of family members in the intensive care unit compared with expectations of the medical staff: experiences from a Norwegian University Hospital

Abstract: The relatives' satisfaction was greater than anticipated by the staff. Staff generally expected a higher degree of distress among relatives than was actually the case. Relatives were very satisfied with the support and communication in the ICU despite substantial distress. Relatives of survivors and non-survivors were equally satisfied.

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Cited by 36 publications
(20 citation statements)
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“…Las experiencias estresantes de los padres ante el nacimiento y la subsiguiente hospitalización de un hijo prematuro, está ampliamente descrito en varios estudios 13,14,15 , los autores muestran que los padres de niños hospitalizados en unidades de cuidados intensivos, especialmente si son prematuros, experimentan emociones como: incapacidad para proteger al niño, ansiedad y depresión, impotencia, pérdida del control, miedo, incertidumbre y preocupación por las posibles secuelas. Franck y colaboradores 15 mencionan que la hospitalización del recién nacido produce un choque emocional en los padres, generando sentimientos de incertidumbre y angustia, debido a la no comprensión de los procedimientos a que se ve sometido el pequeño.…”
Section: Discussionunclassified
“…Las experiencias estresantes de los padres ante el nacimiento y la subsiguiente hospitalización de un hijo prematuro, está ampliamente descrito en varios estudios 13,14,15 , los autores muestran que los padres de niños hospitalizados en unidades de cuidados intensivos, especialmente si son prematuros, experimentan emociones como: incapacidad para proteger al niño, ansiedad y depresión, impotencia, pérdida del control, miedo, incertidumbre y preocupación por las posibles secuelas. Franck y colaboradores 15 mencionan que la hospitalización del recién nacido produce un choque emocional en los padres, generando sentimientos de incertidumbre y angustia, debido a la no comprensión de los procedimientos a que se ve sometido el pequeño.…”
Section: Discussionunclassified
“…Bu durum özellikle olumlu olarak değerlendirilebilecek yanıtların az olarak seçilmesi nedeniyle, hemşire ve doktorların hasta yakınlarının duygularıyla pek fazla ilgilenmediğini düşündürmektedir. Yapılmış diğer çalışmalara bakıldığında da çalışmamızdaki bulgulara paralel olarak hasta yakınları kendi ihtiyaçlarına gösterilen ilgi, duygusal destek, umut verme gibi alanlarda yoğun bakım ünitesinde çalışan hemşire ve doktorlardan zayıf düzeyde memnun bulunmuşlardır (2,3,4,9,10,11,13). Bunun nedeni, tüm dünyada yoğun bakım ünitesi çalışanlarının hastaya odaklanmaları ve hasta yakınının ihtiyaçlarının geri planda kalması olabilir.…”
Section: Discussionunclassified
“…The staff is seldom given feedback on how they handle this important aspect of their job. In a previous study, we discovered that the staff at the ICU underestimated family members' degree of satisfaction with the communication and support provided by the staff [1]. We are not aware of previous studies that show how the staff at different departments assesses the degree of satisfaction among the patients and how the patients assess the psychological distress that follow hospital admission.…”
Section: Introductionmentioning
confidence: 94%