2003
DOI: 10.1046/j.1365-2648.2003.02749.x
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Emotional support and the role of Clinical Nurse Specialists in palliative care

Abstract: Existing research fails to recognize that emotional care and support as a concept is not a fixed, stable entity learnt through experience and socialization, but is moulded by the process of social interaction and by specific contexts and theoretical perspectives. Further methodologically sound research is needed to explore what happens when emotional care and support are delivered in different care settings, obtaining the views of both parties involved. Implications for the practice of CNSs are discussed.

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Cited by 121 publications
(99 citation statements)
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“…The work of nursing staff largely depends on cooperation and interaction among the therapeutic team, the patients and their families. This entails a very strong emotional involvement [31]. The nurse's emotional competence requires her to be able to manage and cope with her own emotions, as well as the emotions of her patients [32].…”
Section: Discussionmentioning
confidence: 99%
“…The work of nursing staff largely depends on cooperation and interaction among the therapeutic team, the patients and their families. This entails a very strong emotional involvement [31]. The nurse's emotional competence requires her to be able to manage and cope with her own emotions, as well as the emotions of her patients [32].…”
Section: Discussionmentioning
confidence: 99%
“…Teamwork according to Clark and Seymour (1999) is the model of interdisciplinary working effective in palliative care. However there are variations in team composition and referral patterns across different services in England and research suggests that context affects the performance of teamwork Skillbeck et al, 2002;Opie 1997). There is little critique of the development of such teams in palliative care and the context in which such teams develop (Wittenberg-Lyles, 2005;Cox and James 2004).…”
Section: Teamwork In Palliative Carementioning
confidence: 99%
“…Originally defined by Hochschild (1983) as 'the management of feeling to create a publicly observable facial and bodily display,' (Hochschild, 1983, p.7) the concept of emotional labour has been applied to nursing (Bartram et al 2012;Gray 2009;Hayward & Tuckey 2011;James 1992;Schell & Kayser-Jones 2007;Skilbeck & Payne 2003;Smith 1992;Yang & Chang 2008) in general, and more specifically to HCAs involved in community palliative care work (Munday 2007;Ferguson et al 1998). Emotional labour involves consciously working to present emotions that enable a person's job to be performed effectively, and sometimes requires a person to suppress their inner emotions in order to do this.…”
Section: Introductionmentioning
confidence: 99%