Employee agility and enterprise social media: The Role of IT proficiency and work expertise

Pitafi, Abdul Hameed; Rasheed, Muhammad Imran; Kanwal, Shamsa; Ren, Minglun

doi:10.1016/j.techsoc.2020.101333

Cited by 67 publications

(67 citation statements)

References 83 publications

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“…In recent years this fact has also created interest in the management of companies and the classic well-structured Information Systems (IS) has been accompanied by the use of external social tools, especially in those areas where agility and speed in making decisions are important prerogatives. In [60] the authors show a positive relationship between social media usage and IT employee agility in organizations. They are sometimes referred to as Enterprise Social Media (ESM).…”

Section: Social Media and Feral Systemsmentioning

confidence: 95%

“…In [58][59][60][61][62] there are some discussions about the impact that social media have had in the world of work: in particular, their daily use by users and workers has been the basis of the birth of feral systems [63] which some companies have then adopted within their processes. If social media tools have changed the way we live our free time, they are changing the way we work.…”

Section: Social Media and Feral Systemsmentioning

confidence: 99%

“…It is also positive that several works present or propose an evaluation of the results of the transition process, after initially considering both possible new benefits and problems for the whole organization, e.g. [60,61,77,79,81,84,85]. [102] Smart cities [103] Smart cities [104] Smart cities [105] E-government [106] E-government [107] E-government…”

mentioning

confidence: 99%

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Adoption of Social Media in Socio-Technical Systems: A Survey

2021

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This article describes the current landscape in the fields of social media and socio-technical systems. In particular, it analyzes the different ways in which social media are adopted in organizations, workplaces, educational and smart environments. One interesting aspect of this integration, is the use of social media for members’ participation and access to the processes and services of their organization. Those services cover many different types of daily routines and life activities, such as health, education, transports. In this survey, we compare and classify current research works according to multiple features, including: the use of Social Network Analysis and Social Capital models, users’ motivations for participation and organizational costs, adoption of the social media platform from below. Our results show that many of these current systems are developed without taking into proper consideration the social structures and processes, with some notable and positive exceptions.

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Section: Social Media and Feral Systemsmentioning

confidence: 95%

Section: Social Media and Feral Systemsmentioning

confidence: 99%

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Adoption of Social Media in Socio-Technical Systems: A Survey

2021

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“…The majority of the existing literature considers only three elements of agility: flexibility/adaptivity, proactivity, and resilience (e.g., Alavi et al, 2014;Patil & Suresh, 2019;Pitafi et al, 2020;Sherehiy & Karwowski, 2008).…”

Section: Theoretical Frameworkmentioning

confidence: 99%

“…I am open to changes, new ideas and new technologies in my organization (TWA1) Breu et al (2002), Muduli (2016), Gunasekaran (1999), Plonka (1997), Sharifi and Zhang (2001), Sherehiy et al (2007) Flexibility & adaptability I am flexible to quickly change from task-to-task, engagement-to-engagement (TWA2) Breu et al (2002), Dries et al (2012), Pitafi et al (2020), Sherehiy and Karwowski (2014) Up-skilling I map my skills, benchmark for skill assessment and develop the skill (TWA3) Gunasekaran (1999), Gunasekaran and Yusuf (2002), Muduli (2016), Plonka (1997), Thayyib and Khan (2020) Collaboration I am comfortable with the cross-functional project team, collaborative ventures, other companies, or a virtual entity (TWA4)…”

Section: Responsiveness To Changementioning

confidence: 99%

Do demographics influence workforce agility score of tax professionals in Bangalore, India?

Thayyib

Khan

2021

Glob Bus Org Exc

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Handling an unpredictable and ever-changing environment has become a pressing issue for the tax consulting industry, which has experienced unprecedented changes in technology and working practices in recent years. To respond, tax consulting firms need to become more agile. Prior research has focused on workforce agility at the organizational level, paying little attention to agility at the individual level; here we set out to examine the influence of demographic factors on workforce agility. The study is based on data from 220 full-time tax professionals in Bangalore, India, and validates a workforce agility score developed by combining seven attributes of workforce agility. It looks at the influence of age, professional qualifications, employer type, service type, and job level on agility level. The results show that workforce agility varies significantly across four out of these five dimensions (except service type) and both confirms and challenges previous work. This research also offers managers insights into the key demographics, skills, and attributes required to achieve workforce agility in technology-driven environments such as tax consulting.

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Knowledge sharing technologies in higher education: Preferences of CIS students in Cyprus

Özdamlı

Çavuş

2020

Educ Inf Technol

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Employee agility and enterprise social media: The Role of IT proficiency and work expertise

Cited by 67 publications

References 83 publications

Adoption of Social Media in Socio-Technical Systems: A Survey

Adoption of Social Media in Socio-Technical Systems: A Survey

Do demographics influence workforce agility score of tax professionals in Bangalore, India?

Knowledge sharing technologies in higher education: Preferences of CIS students in Cyprus

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