Empowering Leadership and Organizational Citizenship Behavior: The Mediating Roles of Psychological Empowerment and Emotional Intelligence in Medical Service Industry

Shahab, Ali; Sobari, Agus; Udin, Udin

doi:10.35808/ijeba/165

Cited by 21 publications

(20 citation statements)

References 11 publications

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“…Similarly, extant literature supports the findings of H2a and H2b (e.g. Akgunduz and Bardakoglu, 2017; Joo and Jo, 2017; Kim and Fernandez, 2017; Saleem et al , 2017; Shahab et al , 2018; Singh and Singh, 2019; Wilutantri and Etikariena, 2017). The mediating role of psychological empowerment in the relationship between transformational leadership and employee outcomes (turnover intention and OCB) are also significant.…”

Section: Discussionsupporting

confidence: 73%

Transformational leadership and employee outcomes: the mediating role of psychological empowerment

Saira

Mansoor

Ali

2020

LODJ

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PurposeThe purpose of this study is to empirically test the mediating effect of psychological empowerment in the relationship between transformational leadership and two employee outcomes: organizational citizenship behavior and turnover intention.Design/methodology/approachThe data were collected from 316 employees working in the textile industry to empirically test the proposed model.FindingsThe findings of this study indicate that psychological empowerment mediates the relationship between transformational leadership and both employee outcomes of organizational citizenship behavior and turnover intention.Research limitations/implicationsThis study suggests that organizations aiming to minimize turnover intention among employees should develop a transformational leadership style at the managerial level to enhance psychological empowerment among employees, which, in turn, will also improve organizational citizenship behavior.Originality/valueThis study proposes and tests the indirect effect of transformational leadership on organizational citizenship behavior and turnover intention via psychological empowerment.

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Section: Discussionsupporting

confidence: 73%

Transformational leadership and employee outcomes: the mediating role of psychological empowerment

Saira

Mansoor

Ali

2020

LODJ

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“…For example, several studies concluded that OCB influenced by knowledge management (Lin & Hsiao, 2014) and empowerment (e.g. Yangaiya & Abubakar, 2015;Cheasakul & Varma, 2016;Goksoy, 2017;Shahab, Sobari & Udin, 2018;Jayarathna, 2019;Tindowen, 2019). As a consequence of this evidence, school leaders urgent to manage knowledge management and empowerment better through various policies, approaches, methods, and strategies that are relied on to develop the teacher's OCB.…”

Section: Discussionmentioning

confidence: 99%

“…These indicators if in good condition can increase OCB manifested in altruism, conscientiousness, sportsmanship, courtesy, and civic virtue (Arifin, Herri, & Puteri, 2019). Several studies carried out by Yangaiya and Abubakar (2015), Cheasakul and Varma (2016), Goksoy (2017), Shahab, Sobari, and Udin (2018), Jayarathna (2019), and Tindowen (2019) also revealed that empowerment influences OCB. Based on the statements and studies above, the first hypothesis in this study is: H2: Empowerment had a direct effect on OCB.…”

Section: Empowerment and Ocbmentioning

confidence: 93%

Analyzing the Role of Empowerment in Mediating Effect of Knowledge Management on Ocb

Aryani

Widodo

2020

jabe

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<p>This study analyzes the effect of knowledge management on organizational citizenship behavior (OCB) mediating by empowerment. The research data was collected by a questionnaire through the survey methods toward 375 teachers. Data analysis uses path analysis supported by descriptive statistics. The results show that knowledge management had a significant effect on OCB mediating by empowerment. Thus, the teacher’s OCB can be improved through knowledge management and empowerment. This finding can be discussed as a reference among researchers and practitioners to develop better models of OCB in the future and various contexts of organizations.</p>

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“…OCB influences employee performance because it includes a strong conviction that OCB is essential to organizational success (Basu, Pradhan, and Tewari 2017;Hermawati and Mas 2017), (Dong & Phuong, 2018). Empirical results indicate that OCB implants a public service ethic (Rayner, Lawton, & Williams, 2012), diminishes clashes between the employees (Beheshtifar & Hesani, 2012), and develops performance of the employee (Asiedu, Sarfo, & Adjei, 2014;Darsana, 2013;Harwiki, 2013;Maharani, Troena, & Noermijati, 2013;Putri, Udin, & Djastuti, 2019;Shahab, Sobari, & Udin, 2018;Suwanti & Udin, 2020).…”

Section: Ocb (Organizational Citizenship Behavior)mentioning

confidence: 99%

Psychological Capital, Personality Traits of Big-Five, Organizational Citizenship Behavior, and Task Performance: Testing Their Relationships

Udin¹,

Yuniawan²

2020

JAFEB

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This study's primary purpose is to explore the psychological capital roles and personality traits of Big-Five in predicting OCB (organizational citizenship behavior) and performance of task in Indonesia's electricity sector. The data were gathered from the employees of four major cities in Indonesia, in Southeast Sulawesi, comprising 246 employees. The data were analyzed utilizing a PLS (partial least squares) based SEM (structural equation modeling) technique. The findings indicate that the psychological capital and personality traits of Big-Five relate significantly to OCB and the performance of task. Nevertheless, against our expectations, OCB does not significantly relate to the performance of task. This study also discusses the findings' further implications. In terms of practical implications, the findings of this research stipulate that psychological capital and Big-Five personality traits aimed to improve employee performance and can be most effective if specifically targeted at OCB. Given that both variables play an important role to promote OCB, caring training initiatives that focus on mutual help can be very valuable for organizational improvement. In a managerial perspective, organizations can increase OCB by conducting open communication strategies between managers and employees to further stimulate and strengthen the ability of employees to display extra-role behaviors.

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Empowering Leadership and Organizational Citizenship Behavior: The Mediating Roles of Psychological Empowerment and Emotional Intelligence in Medical Service Industry

Cited by 21 publications

References 11 publications

Transformational leadership and employee outcomes: the mediating role of psychological empowerment

Transformational leadership and employee outcomes: the mediating role of psychological empowerment

Analyzing the Role of Empowerment in Mediating Effect of Knowledge Management on Ocb

Psychological Capital, Personality Traits of Big-Five, Organizational Citizenship Behavior, and Task Performance: Testing Their Relationships

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