Enacting the Distributed Business Workflows Using BPEL4WS on the Multi-agent Platform

Guo, Li; Robertson, Dave; Chen-Burger, Yun-Heh

doi:10.1007/11550648_4

Cited by 11 publications

(2 citation statements)

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“…Others suggest an agent‐based approach for enacting workflows specified in BPEL4WS (Buhler and Vidal, ; Buhler and Vidal, ; Guo et al , n.d.; Buhler and Vidal (B)). The novelty of the approach is that the enactment of the workflows is carried out by peer agents that can be associated with Web services.…”

Section: Workflow Languagesmentioning

confidence: 99%

Performance Measurement in Business Process, Workflow and Human Resource Management

Glykas

2011

Know. Process Mgmt.

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Organisational performance measurement systems still suffer from different shortcomings such as the following: performance measurement is still focused too strongly on financial performance indicators found on balance sheets and accounting information, business processes are not measured systematically, real-time performance data become available with a considerable time lag, access to performance data is complicated, and the performance measurement processes are poorly defined.During execution, a system records a series of data useful for both scheduling of tasks and for overall performance evaluation of the process and other organisational elements. These real-time data allow the comparison between planed and actual performance. In this paper, we present a process monitoring tool that integrates process modelling and analysis tools with human resource management and management tools. The aim of the tool is to allow performance measurement at both the individualistic (employee) level and the holistic (process-organisational unit) level with changes in one level being transferred to the other in an integrated manner. Analysis is performed on effort-based activity-based costing at both aforementioned levels.

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Section: Workflow Languagesmentioning

confidence: 99%

Performance Measurement in Business Process, Workflow and Human Resource Management

Glykas

2011

Know. Process Mgmt.

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“…Similarly, Guo et al [12][13][14] address the downside of current workflow engines which are centralised and suffer from single point-of-failure weakness; they describe the development of a distributed multi-agent workflow enactment mechanism from a BPEL4WS specification. They proposed a syntax-based mapping between some of main BPEL4WS constructs to the Lightweight Coordination Calculus (LCC).…”

Section: Workflow Management Systemsmentioning

confidence: 99%

Coping with Exceptions in Agent-Based Workflow Enactments

Lam

Guérin

Vasconcelos

et al. 2009

Engineering Societies in the Agents World IX

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Abstract. A workflow involves the coordinated execution of multiple operations and can be used to capture business processes. Typical workflow management systems are centralised and rigid; they cannot cope with the unexpected flexibly. Multi-agent systems offer the possibility of enacting workflows in a distributed manner, by agents which are intelligent and autonomous. This should bring flexibility and robustness to the process. When unexpected exceptions occur during the enactment of a workflow we would like agents to be able to cope with them intelligently. Agents should be able to autonomously find some alternative sequence of steps which can achieve the tasks of the original workflow as well as possible. This requires that agents have some understanding of the operations of the workflow and possible alternatives. To facilitate this we propose to represent knowledge about agents' capabilities and relationships in an ontology, and to endow agents with the ability to reason about this semantic knowledge. Alternative ways of achieving workflow tasks may well require an adjustment of the original agent organisation. To this end we propose a flexible agent organisation where agents' roles, powers and normative relationships can be changed during workflow enactment if necessary. We use an example to illustrate how this combination allows certain workflow exceptions to be handled.

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