Enhancing Competences For Co-Creating Appealing and Meaningful Cultural Heritage Experiences in Tourism

Kastenholz, Elisabeth; Gronau, Werner

doi:10.1177/1096348020951637

Cited by 41 publications

(15 citation statements)

References 49 publications

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“…Over the decades, studies on heritage tourism have provided diverse and highly segmented studies on different topics including heritage tourists [5], heritage experience [6], and experience stages of heritage tourism [7]. Recently, many studies have discussed that the inner factors and co-creation of tourists can largely influence heritage experience [8][9][10] and heritage protection [11]. This confirms the impact of tourist initiatives on tourism experience and heritage management.…”

Section: Introductionmentioning

confidence: 80%

Role of Cultural Tendency and Involvement in Heritage Tourism Experience: Developing a Cultural Tourism Tendency–Involvement–Experience (TIE) Model

Zhang

Nie

2022

Land

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Tourists’ attitudes, especially when searching with a cultural tendency, can influence the tourism experience in cultural heritage tourism. Based on the cultural contact theory and tourist involvement theory, we try to reveal the tie or the relationship between local culture and tourism. Here, we define cultural tendency as the extent to which tourists positively intend to learn about the culture of the destination. Then, we examined the roles of cultural tendency, involvement, tourist experience, and satisfaction in heritage tourism and proposed a tendency–involvement–experience (TIE) model. Using a questionnaire with tourists in Mogao Caves, a world heritage site, we found that cultural tendency through involvement enhanced tourism experience and satisfaction. Moreover, the tendency of different cultures had various effects on tourists’ experiences. Prior knowledge did not play a moderating role on the relationship among cultural tendency and involvement. The findings underscore the importance of cultural tendency in creating experiences, and heritage tourism must address tourists’ preferences for a better experience.

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Section: Introductionmentioning

confidence: 80%

Role of Cultural Tendency and Involvement in Heritage Tourism Experience: Developing a Cultural Tourism Tendency–Involvement–Experience (TIE) Model

Zhang

Nie

2022

Land

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“…StART involves local non-profit organizations, artists and neighbourhood groups displaying cultural creativity, urban heritage and retaining distinctiveness, sense of place and community (Kastenholz & Gronau, 2020; Richards, 2020) improving the reality of those living in these neighbourhoods (Mackay et al , 2021). While objectives are firmly planted within community place-making, there is still a need for community organizations to more directly engage with tourism (Personal Communication, 2022c, March 8).…”

Section: Street Art As Visitor Attraction: It’s Become the Art Galler...mentioning

confidence: 99%

Street art and creative place-making: urban tourism regeneration in Toronto, Canada

McClinchey

2023

IJTC

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Purpose This paper aims to discuss the place-making processes of street art within the context of Toronto, Canada, and potential for street art as alternative tourism to contribute to new urban tourism and encourage urban regeneration in the city. Design/methodology/approach The study applies reflexive thematic analysis to analyse secondary data sources such as reports, maps, videos, websites, news articles and official documents alongside photographic documentation and field research. Findings Street art in Toronto has been found to coincide closely with processes of creative place-making. While there is some indication that municipal street art organizations and destination marketing organizations are aware of the possibilities for street art to contribute to tourism in the city, it remains an untapped resource for new urban tourism. As a component of creative place-making, it has great potential as a form of alternative tourism to regenerate a still struggling tourism economy. Originality/value This paper explores the nascent research area and practical application of street art as an alternative form of urban tourism in Toronto, Canada. It also fills a gap by connecting the concept of creative place-making with street art, urban regeneration and tourism specifically; a focus that needs wider attention.

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“…Co-creation at cultural heritage sites is promoted through developing involving and meaningful travel experience of services, places and cultures (Kastenholz and Gronau, 2022). Compared with the passive tourist gaze , active and interactive participation enhances the value of the travel experience (Minkiewicz et al , 2014).…”

Section: Literature Reviewmentioning

confidence: 99%

Military tourism cultural heritage site experiencescape effects on authenticity, memorability, and revisit intention: learning from Taiwanese military dependents’ villages

Chen,

Ye,

2023

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Purpose The normalization of COVID-19 disease prevention has presented a major opportunity for the transformation and upgrade of cultural and tourism products in Taiwan. This paper aims to explore the attractiveness of Taiwanese military dependents’ villages, known as juancun, two studies were conducted to test the path relationships of juancun experiencescape, authenticity, memorability and revisit intention. Design/methodology/approach This research conducted two studies by using a mixed sampling of snowball sampling and purposive sampling for the questionnaire survey. Based on the 397 valid questionnaires retained in Study 1, a cultural heritage site experiencescape was developed and validated; in Study 2, 393 valid questionnaires were collected, and structural equation modeling was conducted to test hypotheses that were developed drawing on the stimulus–organism–response model and theory of buyer behavior. Findings It is revealed that cultural heritage site experiencescape include natural and cultural, social, sensory and functional factors and that the experiencescape affects authenticity positively; “existential authenticity–memorability” mediates the relationship of experiencescape and revisit intention, whereas co-creation behavior has the positive moderating effects on the relationship of experiencescape and authenticity. Originality/value The research developed an experiencescape scale for cultural heritage sites and described the managerial implications for destination management organizations regarding product development and service design.

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Enhancing Competences For Co-Creating Appealing and Meaningful Cultural Heritage Experiences in Tourism

Cited by 41 publications

References 49 publications

Role of Cultural Tendency and Involvement in Heritage Tourism Experience: Developing a Cultural Tourism Tendency–Involvement–Experience (TIE) Model

Role of Cultural Tendency and Involvement in Heritage Tourism Experience: Developing a Cultural Tourism Tendency–Involvement–Experience (TIE) Model

Street art and creative place-making: urban tourism regeneration in Toronto, Canada

Military tourism cultural heritage site experiencescape effects on authenticity, memorability, and revisit intention: learning from Taiwanese military dependents’ villages

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