“…These risky situations were largely compensated by the requirement of specific competences for employees and by low personnel turn-over and the absence of part-time workers, which decrease the chance of poor execution of tasks. However, food service operations commonly have a relatively high turn-over of personnel or temporary staff, which may complicate the development of a regular training program and cause problems with poor handling practices, or would require stronger management to ensure that staff adhere to food safety controls (Jones & Angulo, 2006;Jones, Parry, O'Brien, & Palmer et al, 2008;Worsfold, 2001) Besides, a higher staff turnover makes it more difficult to create a food safety culture, which is built on a set of shared values that operators and their staff follow to produce and provide food in the safest manner (Powell, Jacob, & Chapman, 2011). In the current food service operation, employees are also involved in the design and modifications of the food safety management (e.g.…”