Enhancing Life Insurance Penetration and Density in India: Purchase Intention Modelling

Shukla, Upendra Nath

doi:10.1504/ijebr.2018.10007687

Cited by 3 publications

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“…Shukla and Singh (2018): The study conducted in semi-urban pockets of Delhi showed 73% of the respondents did not have any kind of health coverage. The authors concluded by stressing on the need for making health insurance products by making them more affordable so that they are bought by all sections of society.…”

Section: Review Of Literaturementioning

confidence: 99%

Comparative Assessment of External Third Party Administrators and In-house Teams of Insurers in Health Insurance Claims Settlement Process in Bangalore, India

Pareek

2024

Journal of Health Management

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Claim servicing in health insurance is an important area for insurers. Third party administrators (TPAs) are a critical link in India that process health insurance claims. Several insurers have started in-house claim teams for health insurance claims instead of outsourcing the work to TPAs. The study aims to explore the role played by external TPAs in terms of value addition done by them for insurers, policyholders and healthcare providers. The study aims to find the benefits of roping in an in-house team to settle health claims and the benefits accruing out of this decision to policyholders and hospitals. The role of TPAs in claim processing, issues faced by customers while making a claim, and improvement areas in the process have also been examined. The author has tried to explore and research this area so that policyholders can choose a health insurance company without bias whether it has an in-house claim settlement process or engages an external TPA. The study brings out the concerns of customers and hospitals regarding the settlement of health insurance claims and suggests improvement areas required for both TPAs and in-house teams in claim settlements by evaluating the same.

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Section: Review Of Literaturementioning

confidence: 99%

Comparative Assessment of External Third Party Administrators and In-house Teams of Insurers in Health Insurance Claims Settlement Process in Bangalore, India

Pareek

2024

Journal of Health Management

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“…Good health leads to happiness for individuals (Angner et al, 2010) and economic growth for a nation (Smith, 2012). Many times, good health is not available or affordable to everyone.…”

Section: Objectivesmentioning

confidence: 99%

“…Two approaches namely Government Health Scheme Rashtriya Swasthya Bima Yojana (RSBY) and Rajiv Aarogyasri Community Health Insurance (Aarogyasri) have been critically evaluated and factors that impact the accessibility of universal health care are summarized (Sriram, 2018). Some critical findings from the paper that are detrimental to the adoption of health insurance are lack of enrolment, unavailability of eligible participants, higher cost for enrolment and high migration rates (Bradley-Springer, 2012) (Shukla and Singh, 2018) (Wilkinson and Marmot, 2003). There had been multiple instances of denial of treatment due to unresolved disputes between the hospital and the insurer.…”

Section: Literature Reviewmentioning

confidence: 99%

Quality of Service (QoS) in Indian Healthcare and its Impact on the Consumer’s Choice of the Level of Care (LoC)

kumari Sundara,

Suresh

2022

Proceedings of the International Conference on Industrial Engineering and Operations Management

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This study analyzed consumers' choice of hospitals or Level of Care (LoC) as it is called by the National Sample Survey Office (NSSO). The Government of India has been conducting Health surveys and the 75th survey is the recent data on the usage of healthcare across India. The data comprises of all the states and Union Territories. The hospitalization data of the survey contains the consumer inputs on why they do not choose Government or Public Hospitals (GH). It also contains the prior and first subsequent hospitalization inputs. Using this, a Pareto analysis was conducted to know the reasons consumers state for not using GH. Also, the previous experience of the consumers and the subsequent choice have been arrived using a Decision Tree. This study has consolidated the reasons for the choice of LoC and this has subsequently helped to arrive at a tentative model that can be analyzed in further research. The objective of this study is to understand the challenges and consumer perceptions to assist in evolving healthcare in India. This is conducted at a time when India is transforming its healthcare mission amid a very intense combat of the COVID-19. The Prime Minister of India has also announced in the 74th Independence Day speech on the 15th of August 2020 about the National Digital Health Mission (NDHM) making it very apt to look at the past, present and future of Indian Healthcare.

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The Importance of Internal and External Factors in Defining the Profitability of UK Insurance Companies

Saleh¹,

Derbali²

2020

ijfirm

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To do so, we use a sample composed of 20 insurance enterprises during the period from 2000 to 2018. We employ the panel data estimation to capture the impact of internal and external factors on the performance of UK insurance enterprises. We use two measures of performance such as, ROA and ROE. Findings: Our results show that the size of firm, liquidity, GDP, CPI and WTI have a positive and significant effect on the performance of UK insurance enterprises. But, we find that leverage, asset turnover and interest rate present negative and considerable impact on the profitability of UK insurance enterprises. Practical Implications: The findings of our paper can be considered as a beneficial for insurance enterprises, directors, representatives, and shareholders in making decision and improving the profitability of their organizations. Originality/value: The significant extension of our study is the using of a panel data to examine the effect of internal and external factors on the performance of UK insurance enterprises by employing two measures of performance such as ROA and ROE.

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Enhancing Life Insurance Penetration and Density in India: Purchase Intention Modelling

Cited by 3 publications

References 0 publications

Comparative Assessment of External Third Party Administrators and In-house Teams of Insurers in Health Insurance Claims Settlement Process in Bangalore, India

Comparative Assessment of External Third Party Administrators and In-house Teams of Insurers in Health Insurance Claims Settlement Process in Bangalore, India

Quality of Service (QoS) in Indian Healthcare and its Impact on the Consumer’s Choice of the Level of Care (LoC)

The Importance of Internal and External Factors in Defining the Profitability of UK Insurance Companies

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