Epilogue: UPS Logistics – practical approaches to the e‐supply chain

Hoek, Remko I. van; Chong, Ian

doi:10.1108/eum0000000005591

Cited by 59 publications

(30 citation statements)

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“…This model initially applies the integration of information in logistics and transport operations. Also included in the model are supply practices over the Web, in which several players team up flexibly to align to the end consumer (Van Hoek and Chong, 2001). This model can be used to utilize the advantages of integrated logistics and transport operations to speed up the delivery of products in BOSC.…”

Section: Logisticsmentioning

confidence: 99%

Build‐to‐order supply chain management: a literature review and framework for development

Gunasekaran

Ngai

2004

J of Ops Management

435

232

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The build-to-order supply chain management (BOSC) strategy has recently attracted the attention of both researchers and practitioners, given its successful implementation in many companies including Dell computers, Compaq, and BMW. The growing number of articles on BOSC in the literature is an indication of the importance of the strategy and of its role in improving the competitiveness of an organization. The objective of a BOSC strategy is to meet the requirements of individual customers by leveraging the advantages of outsourcing and information technology. There are not many research articles that provide an overview of BOSC, despite the fact that this strategy is being promoted as the operations paradigm of the future. The main objective of this research is to (i) review the concepts of BOSC, (ii) develop definitions of BOSC, (iii) classify the literature based on a suitable classification scheme, leading to some useful insights into BOSC and some future research directions, (iv) review the selected articles on BOSC for their contribution to the development and operations of BOSC, (v) develop a framework for BOSC, and (vi) suggest some future research directions. The literature has been reviewed based on the following four major areas of decision-making: organizational competitiveness, the development and implementation of BOSC, the operations of BOSC, and information technology in BOSC. Some of the important observations are: (a) there is a lack of adequate research on the design and control of BOSC, (b) there is a need for further research on the implementation of BOSC, (c) human resource issues in BOSC have been ignored, (d) issues of product commonality and modularity from the perspective of partnership or supplier development require further attention and (e) the trade-off between responsiveness and the cost of logistics needs further study. The paper ends with concluding remarks. #

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Section: Logisticsmentioning

confidence: 99%

Build‐to‐order supply chain management: a literature review and framework for development

Gunasekaran

Ngai

2004

J of Ops Management

435

232

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“…In general, ICT is described as an important tool in the customization and differentiation of the offering (see for example Dobie (2005) and van Hoek and Chong (2001)) as well as in the collaboration with customers (e.g. Bourlakis and Bourlakis (2005) and Mortensen and Lemonie (2007)).…”

Section: In Which Ways Can the Adoption Of Green Initiatives Be Reflementioning

confidence: 99%

Logistics Service Providers Going Green : A Framework for Developing Green Service Offerings

Isaksson

2014

Linköping Studies in Management and Economics. Dissertations

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Environmental impact has increasingly become a "buzzword" and an important topic. This topic has been integrated into the agenda of many companies worldwide, and this dissertation focuses on the transportation and logistics industry. Environmental concerns have gained increased attention among many logistic service providers (LSPs) due to the environmental impact from their operations, and they have been identified of having a significant role in reducing the environmental burden in the supply chain. An environmental approach of the LSPs' business has also been identified as a way to achieve competitive advantage and provide market opportunities where the development and marketing of new products and services associated with green issues are suggested as important aspects for future growth. However, considering the scarcity of research regarding this topic, a study that reveals potential aspects in the development of green service offerings can bridge the knowledge gap and provide opportunities for further research within this field. The purpose of this dissertation is therefore to develop and explain a framework for LSPs' development of green service offerings. The purpose is addressed by first investigating LSPs' service development from a general perspective in order to, in a second stage, reach a better understanding of the implications when integrating green aspects in LSPs' service development efforts.Theoretically, this dissertation departed from service marketing literature or more specifically new service development (NSD) research. This resulted in a conceptual framework including key dimensions and aspects regarding a company's NSD efforts and activities. From this foundation, the theoretical framework was developed further based on research regarding LSPs' service development and innovation management. Finally the framework was extended with green logistics literature as well as research regarding LSPs' green development and influences on their service offerings.Empirically, this research is mainly based on qualitative data from an in-depth case study on a large LSP active on the Swedish market. In addition, empirical data from a multiple case study and a questionnaire survey conducted for the Licentiate thesis were used in order to enrich the analysis regarding the LSPs' development of green service offerings. The analysis followed a stepwise approach where literature and empirical data were analysed.One of the main results in this dissertation is the framework for LSPs' new service development, consisting of five dimensions: NSD culture, NSD strategy, NSD process focus, IT use and expertise and NSD knowledge and skills. The NSD framework presents a holistic view of the LSPs' NSD efforts by revealing different dimensions, their roles and relations to each other as well as the pre-requisites to take into consideration in the development of new services. Thus, the different NSD dimensions should not solely be viewed as isolated dimensions; instead, there is a need for LSPs to have a holistic v...

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“…(Croom, 2001;Malone 1987;Sampler, 1998). Consequently, a successful e-business implementation requires both a coherent set of different tools and relevant structural changes, leading to an integrated approach that involves both the physical and the virtual supply chain, as shown by very few successful cases studied so far (Graham and Hardaker, 2000;Van Hoek, 1998, 2001a.…”

Section: Research Backgroundmentioning

confidence: 97%

“…Most of these studies were explorative in nature, and mainly conducted through case study approaches (Van Hoek, 1998, 2001a. However, they helped to provide a more mature view of relevant features and potential of the Internet, compared to the first, enthusiastic claims on the "miraculous" effects of the "new economy".…”

Section: Research Backgroundmentioning

confidence: 97%

E-Business Strategy: How Companies Are Shaping Their Manufacturing and Supply Chain Through the Internet. A Review and Outlook

Vereecke

Kalchschmidt

2016

A Journey Through Manufacturing and Supply Chain Strategy Research

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The original paper investigated, on a large sample of manufacturing firms, the adoption of Internet-based tools to support supply chain processes. Four strategies are identified, according to the level of adoption of e-commerce, e-procurement and e-operations. The four strategies are subsequently analysed according to contingent factors and supply chain integration mechanisms. Results show a clear relationship between the use of Internet-based tools and the adoption of integration mechanisms. The commentary shows that the paper has been widely cited in both operations, supply chain and ICT literature, recognizing its seminal contribution to the analysis of the impact of Internet technologies on supply chain processes, their relation with supply chain integration and their impact on performance. The research directions suggested in the original paper are discussed analysing the subsequent literature, including the replication studies performed by the original authors. The importance of investigating emerging topics, as well as observing their evolution over time, is highlighted.

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Epilogue: UPS Logistics – practical approaches to the e‐supply chain

Cited by 59 publications

References 0 publications

Build‐to‐order supply chain management: a literature review and framework for development

Build‐to‐order supply chain management: a literature review and framework for development

Logistics Service Providers Going Green : A Framework for Developing Green Service Offerings

E-Business Strategy: How Companies Are Shaping Their Manufacturing and Supply Chain Through the Internet. A Review and Outlook

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