2017
DOI: 10.15446/ing.investig.v37n2.57664
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Estimation of quality of experience (QoE) in e-Health ecosystems

Abstract: This article proposes a framework to design and implement e- Health interventions in a comprehensive manner. We draw on complexity science to study the interplay of the ecosystem, the behavior and interactions among its agents. We provide a platform to estimate the Quality of Experience (QoE) to assess the relationship between technology and human factors involved in e-Health projects. Our aim is to estimate QoE in e-Health ecosystems from the perspective of complexity by adopting a methodology that uses fuzzy… Show more

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Cited by 4 publications
(4 citation statements)
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“…If the patient is within a range that implies risk to his health, the monitoring system will call him or his relatives and will alert health professionals, who should take the measures necessary to minimize this health risk. 17,18 From the moment the monitoring system receives the blood pressure reading from a patient, medical staff will be able to access this information at any time to check and analyze the blood pressure history of patients. 19 This way, it is possible to follow up all patients and, if necessary, to modify the frequency at which patients need to take their blood pressure, considering the time frames of days or weeks required to conduct a more extensive study.…”
Section: Methodsmentioning
confidence: 99%
See 1 more Smart Citation
“…If the patient is within a range that implies risk to his health, the monitoring system will call him or his relatives and will alert health professionals, who should take the measures necessary to minimize this health risk. 17,18 From the moment the monitoring system receives the blood pressure reading from a patient, medical staff will be able to access this information at any time to check and analyze the blood pressure history of patients. 19 This way, it is possible to follow up all patients and, if necessary, to modify the frequency at which patients need to take their blood pressure, considering the time frames of days or weeks required to conduct a more extensive study.…”
Section: Methodsmentioning
confidence: 99%
“…If the patient is within a range that implies risk to his health, the monitoring system will call him or his relatives and will alert health professionals, who should take the measures necessary to minimize this health risk. 17,18…”
Section: Methodsmentioning
confidence: 99%
“…Utilizing decision trees, these modules suggest QoE remedies and improvements. The e-Health sector employs fuzzy logic for QoE estimation [14]. A framework evaluates the relationship between technology and human factors in e-Health, albeit challenges remain in defining QoD and application.…”
Section: Related Workmentioning
confidence: 99%
“…The different elements of the e-Health ecosystem, involving human, technology and socio-economic aspects, are described in Figure 4. Rojas-Mendizabal explains in [18] the characteristics of the agents and their attributes in such ecosystem. The human aspects involve the participation of both the patient and the medical specialist.…”
Section: Telemedicine Networkmentioning
confidence: 99%