2021
DOI: 10.15575/as.v22i2.8259
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Etika Bisnis Islam Pada Perilaku Pemasaran Dan Kepuasan Konsumen

Abstract: Marketing ethics are an integral part of the Islamic economic system which deals with values that can influence consumer behavior. This study aims to discuss the relationship between ethical concepts of marketing behavior and consumer satisfaction from an Islamic economic perspective. To reconstruct the substantive relationship between ethical concepts of marketing behavior and consumer satisfaction, the literature review analysis method is used in examining secondary sources such as the Qur'anic Tafsir, hadit… Show more

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Cited by 3 publications
(4 citation statements)
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“…(7) Marketing and marketers. A marketer is someone who seeks resources from others and is willing to offer something of value in return (Ramdania, 2020).…”
Section: Literature Reviewmentioning
confidence: 99%
See 1 more Smart Citation
“…(7) Marketing and marketers. A marketer is someone who seeks resources from others and is willing to offer something of value in return (Ramdania, 2020).…”
Section: Literature Reviewmentioning
confidence: 99%
“…Similarly, everyone will attempt to meet the need for a house at every level of people's lives by taking existing tastes and abilities into account. (Ramdania, 2020). At first, the house was intended to satisfy the needs of human life for a comfortable, safe, and quiet place to live.…”
Section: Introductionmentioning
confidence: 99%
“…Hasil temuan ini mendukung penemuan oleh (Sholihah & Indrarini, 2019) bahwa etika pemasaran islam yang diterapkan oleh faktor siddiq, amanah, tablig, dan fatanah berpengaruh secara positif terhadap kepuasan pelanggan. (Ramdania, 2021) Etika pemasaran islami yang dilakukan oleh Chiztikk Surabaya pada segi produk berupa kualitas produk yang dijanjikan pada saat dipasarkan sesuai dengan yang didapatkan, produk yang dijual dijamin halal dan thayyib, terdapat keunggulan produk berupa tekstur Chiztikk yang renyah dibandingkan dengan produk dipasaran. Pada segi harga, etika pemasaran islami yang dilakukan oleh Chiztikk Surabaya adalah harga yang terjangkau di pasaran, harga yang dibandrol sesuai dengan kualitas yang didapatkan serta harga Chiztikk yang murah jika dibandingkan dengan produk yang memiliki kualitas yang sama.…”
Section: Penerapan Etika Pemasaran Islami Terhadap Kepuasan Pelangganunclassified
“…O. Widana et al, 2015;Handayani, 2019). Islamic business ethics can also be implemented as a sign or rule that is used as a limitation for Muslim business actors to have so that all related parties can fulfill their rights in accordance with Islamic principles derived from the Al-Qur'an and the Prophet's Sunnah in doing business (Ramdania, 2021;Buldan et al, 2021).…”
Section: Theoretical Frameworkmentioning
confidence: 99%