“…Other studies like that by Dinçer et al (2017), however, considered performance in its entirety. The vast majority of these studies evaluated performance on the basis of efficiency with the most widely applied methodologies being Data Envelopment Analysis (Chiou & Chen, 2006;Assaf & Josiassen, 2012;Min & Joo, 2016;Yu et al, 2017;Seufert et al, 2017), Network Data Envelopment Analysis (Zhu, 2011;Lozano & Gutierrez, 2014), Total Factor Productivity (Barbot et al, 2008;See & Rashid, 2016;Scotti & Volta, 2017) and TOPSIS (Feng & Wang, 2000;Perçin & Aldalou, 2018). Other methods that have been used to determine the performance of airlines include ANOVA (Gilbert & Wong, 2003), multi-criteria decision making (Hsu & Liou, 2013;Pineda, 2018), and the Structural Equation Model (Jenatabadi & Ismail, 2012;.…”