2021
DOI: 10.1016/j.giq.2020.101548
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Evaluating Chinese government WeChat official accounts in public service delivery: A user-centered approach

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Cited by 30 publications
(16 citation statements)
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“…In addition, there are two main types of sports organizations that exist in society: administrative and public service. From the experience of community sports construction in developed countries, the funding for community sports mainly comes from government input, but families, enterprises, lotteries, and other channels are also gradually becoming important sources [11][12][13][14].…”
Section: Related Workmentioning
confidence: 99%
“…In addition, there are two main types of sports organizations that exist in society: administrative and public service. From the experience of community sports construction in developed countries, the funding for community sports mainly comes from government input, but families, enterprises, lotteries, and other channels are also gradually becoming important sources [11][12][13][14].…”
Section: Related Workmentioning
confidence: 99%
“…Additionally, the government plays an important role in improving public education through the use of SMASs. For instance, unreliable SMAS-based content is considered a potential risk, while government information published through SMAS receives public trust (Jiang et al 2021). The involvement of the government helps reduce problematic activities in IAS management such as the use of non-registered insecticides for S. frugiperda control (Kumela et al 2018); managing IAS is a labor-and cost-intensive task, which is challenged by a lack of longterm performance (Zhang et al 2019).…”
Section: Discussion and Suggestionsmentioning
confidence: 99%
“…Alternatively, most studies on social media use in the Chinese government mainly discuss how they adopt social media for self-promotion to respond to Chinese citizens participating in public affairs (Zheng, 2013;Zheng & Zheng, 2014), or discuss interactions between government and citizens (Wang & Luo, 2019), or discuss how social media delivery digital public services and evaluate social media in public service delivery (Jiang, 2021). These researchers mainly focus on only one type of China domestic social media, such as Weibo, WeChat, TikTok.…”
Section: Literature Reviewmentioning
confidence: 99%