2012
DOI: 10.1097/ncq.0b013e31825ba9d4
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Evaluating Patient-Centered Care

Abstract: Evaluating patient-centered care (PCC) is crucial to its improvement. This pilot study tested the feasibility of an electronic format to assess PCC during hospitalization. Using a validated indicator of PCC imbedded on a mobile device, 86 older adults evaluated its delivery by registered nurses. Patients over 85 years of age rated PCC as poor (r=−0.22; p=.04). The electronic format was appraised as feasible, it performed well, and it took on average 30 minutes to complete.

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Cited by 16 publications
(29 citation statements)
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“…Duffy (2013) developed the Caring Assessment Tool © (CAT) to measure patients' perception of nurse caring. This tool has been used to develop a caring-based intervention for older adults with heart failure (Duffy, Hoskins, & Dudley-Brown, 2005) and to study the feasibility of electronic data collection in hospitalised older adults (Duffy, Kooken, Wolverton, & Weaver, 2012). In our previous study (Compton et al, 2018), the CAT was used to measure surgical oncology patients' perceptions of nurse caring behaviours at time of discharge.…”
mentioning
confidence: 99%
“…Duffy (2013) developed the Caring Assessment Tool © (CAT) to measure patients' perception of nurse caring. This tool has been used to develop a caring-based intervention for older adults with heart failure (Duffy, Hoskins, & Dudley-Brown, 2005) and to study the feasibility of electronic data collection in hospitalised older adults (Duffy, Kooken, Wolverton, & Weaver, 2012). In our previous study (Compton et al, 2018), the CAT was used to measure surgical oncology patients' perceptions of nurse caring behaviours at time of discharge.…”
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confidence: 99%
“…The CAT was originally developed in 1990 (Duffy, 1990) and is based on Watson's Theory of Human Caring (Watson, 2008). Several different versions of the CAT have been tested in hospitalized adults (Duffy & Brewer, 2011;Duffy et al, 2012;O'Nan et al, 2014), emergency department settings (Anosike, 2016), settings outside the USA (Melby, 2005), education settings to assess student relationship competency (CAT-Edu) (Duffy, 2005) and among nurses to assess the caring behaviours of their managers (CAT-Adm) (Wolverton, 2016). The most recent version of the CAT is referred to as CAT-V and was validated by Duffy et al (2014) for use with hospitalized adults.…”
Section: Survey Instrumentmentioning
confidence: 99%
“…The CAT is supported by the Quality Caring Model© (Duffy & Hoskins, 2003) which combines multiple theories from multiple disciplines to help explore the nurse's relationship with the patient and the contribution that nursing attitudes and actions have on patient outcomes (Kim, 2016). The CAT is completed by patients using either a paper-and-pencil approach (Duffy & Brewer, 2011) or via electronic survey (Duffy, Kooken, Wolverton, & Weaver, 2012). Iterative versions of the CAT have had different numbers of items (100, 36 and 27) and different factor structures (between 8 and 1), and each version has reported appropriate reliability and validity (Duffy et al, 2014(Duffy et al, , 2007O'Nan, Jenkins, Morgan, Adams, & Davis, 2014).…”
mentioning
confidence: 99%
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