2010
DOI: 10.1016/j.eswa.2009.12.068
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Evaluating performance criteria of Employment Service Outreach Program personnel by DEMATEL method

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Cited by 94 publications
(47 citation statements)
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“…The DEMATEL method can convert complex systems into a clear causal structure which simplifies the interrelationships among consideration factors; as a consequence it assists in locating the core issues and quantifies their causality and influence strength [64,65]. In recent years, the DEMATEL method has been popularly applied in diverse fields including decision-making [66,67], technology innovation [68,69] research [71], marketing and consumer behavior [72], and competence and performance evaluation [73], etc. As the experts of disaster recovery site selection are understandably limited and our research goal is to identify the causation and influence strengths of the consideration factors, we employed the quantitative DEMATEL method in this research.…”
Section: Dematel Methodsmentioning
confidence: 99%
“…The DEMATEL method can convert complex systems into a clear causal structure which simplifies the interrelationships among consideration factors; as a consequence it assists in locating the core issues and quantifies their causality and influence strength [64,65]. In recent years, the DEMATEL method has been popularly applied in diverse fields including decision-making [66,67], technology innovation [68,69] research [71], marketing and consumer behavior [72], and competence and performance evaluation [73], etc. As the experts of disaster recovery site selection are understandably limited and our research goal is to identify the causation and influence strengths of the consideration factors, we employed the quantitative DEMATEL method in this research.…”
Section: Dematel Methodsmentioning
confidence: 99%
“…Trust is widely considered as a key factor of success in any types of e-commerce (Wu, Chen, & Shieh, 2010), it is also true for the SaaS adoption. Referring to Deutsch (1962), trust is the willingness of an individual to behave in risky and uncertain situations when expected benefits surpass perceived risks.…”
Section: The Proposed Solution Frameworkmentioning
confidence: 99%
“…Once the normalized direct-relation X is obtained, the total-relation matrix T can be calculated by applying the following formula, (4), in which I is denoted as the identity matrix 23,24 .…”
Section: The Decision Making Trial and Evaluation Laboratory (Dematelmentioning
confidence: 99%
“…The DEMATEL method was developed to study the structural relations in a complex system 7,23 . The mathematical concepts are borrowed from Liou, Yen, and Tzeng 7 and Wu 24 .…”
Section: The Decision Making Trial and Evaluation Laboratory (Dematelmentioning
confidence: 99%