Evaluating Public Policy Formation and Support Mechanisms for Technological Innovation

Ramsey, Elaine; Bond, Derek

doi:10.1080/02692170701390387

Cited by 8 publications

(6 citation statements)

References 26 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Progressive economies are dominantly becoming more service alerted and the growing share of the service sector is evident in all aspects (McKee 2008;Ramsey, Bond 2007). No one can neglect the vital role of the service sector and service related issues in growing economies and for the growth of the countries.…”

Section: Introductionmentioning

confidence: 98%

An Application of Fuzzy Logic to Assess Service Quality Attributes in Logistics Industry

et al. 2015

View full text Add to dashboard Cite

Differentiation, growing competitive advantage, and excellence has been proved to be the result of service quality. At the same time, measuring attributes of service quality and customer satisfaction is fuzzy and ambiguous, and methods available for their measurement are generally classical. This paper proposes a fuzzy method to identify the service quality attributes. This approach was developed using crisp assessment methods in a logistics company. Applying the proposed fuzzy approach, service quality attributes and indicators are identified and then organized into 8 categories, to see the uncertainty level of each. The proposed method was successfully conducted in a real logistics company. The results show the membership degree of each indicator, suggesting customer expectations regarding quality. Also, the membership degrees of the service quality attributes suggest the ability of each to describe service quality in logistics industry.

show abstract

Section: Introductionmentioning

confidence: 98%

An Application of Fuzzy Logic to Assess Service Quality Attributes in Logistics Industry

et al. 2015

View full text Add to dashboard Cite

show abstract

“…Whilst it seems that projective techniques have an active role to play in policy research a pilot study (Ramsey and Bond, 2007) highlights many issues that need to be addressed. The issues include: design of stimuli, reliability and validity, methods of distribution, methods of recording and storing responses, methods of analysis and interpretation.…”

Section: Limitations Of Projective Techniquesmentioning

confidence: 99%

“…The main attraction of projective techniques is their apparent data elicitation capabilities which have the ability to bring to the surface or uncover the sub-conscious beliefs and attitudes of respondents (Boddy, 2005;Ramsey and Bond, 2007). They are subject-oriented, non-verbal and indirect self-reporting techniques that have the ability to capture responses from people in a less structured and more imaginative way.…”

Section: Bounded Rationality and Projective Techniquesmentioning

confidence: 99%

“…Qualitative approaches can prove to be insufficient to obtain much insight into the issues raised by quantitative studies. Thus, in face-to-face interviews respondents' often constrain their discussion of the issues and seem QMRIJ 13,4 to provide answers that are of a "politically correct" nature because they are what they expected the interviewer to want (Rogers and Beal, 1958;Ramsey and Bond, 2007). In many studies the non-verbal observations give the impression that respondents may be uncomfortable about discussing some issues.…”

Section: Using Projective Techniquesmentioning

confidence: 99%

“…In many studies the non-verbal observations give the impression that respondents may be uncomfortable about discussing some issues. Early indications are (Ramsey and Bond, 2007) that projective techniques can overcome these data elicitation problems in policy research.…”

Section: Using Projective Techniquesmentioning

confidence: 99%

See 2 more Smart Citations

The role of information and communication technologies in using projective techniques as survey tools to meet the challenges of bounded rationality

Bond

Ramsey

2010

Qualitative Market Research: An International Journal

Self Cite

View full text Add to dashboard Cite

The role of information and communication technologies in using projective techniques as survey tools to meet the challenges of bounded rationalityDerek Bond Elaine Ramsey Article information:To cite this document:Derek Bond Elaine Ramsey, (2010),"The role of information and communication technologies in using projective techniques as survey tools to meet the challenges of bounded rationality"If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -Normal "mixed method" approaches to research -using standard quantitative surveys supported by qualitative methods such as semi-structured interviews, often fail to measure issues "outside of the fence". The purpose of this paper is to consider whether the challenges of bounded rationality can, in part, be addressed by including projective techniques within the "mixed methods" approach. In particular, it discusses the role of information and communication technologies (ICT) in such an approach. Design/methodology/approach -The results of an international pilot study into the use of projective techniques in assisting the evaluation of policies is outlined. The study is concerned with the response of small businesses to governments' policies aimed at encouraging the adoption of ICT. This is used as the basis of a discussion of the appropriateness of using ICT in such an approach. Findings -ICT could play an important role in the use of projective techniques -including design; improving reliability and validity; distribution; analysis and interpretation. Research limitations/implications -Much more research is needed before the appropriateness of (ICT based) projective techniques can be assessed fully. Practical implications -The lessons learnt from this pilot study about the use of projective techniques as part of a "mixed methods" survey methodology was explored. In particular, the paper provides some practical suggestions as to how ICT might be used to reduce the overheads involved in implementing projective techniques. Originality/value -For many people involved in traditional quantitative and qualitative research the usefulness and appropriateness of projective techniques have yet to be proven. This paper contributes some new thinking about how ICT might address some of the conc...

show abstract

Smart specialisation, entrepreneurship and SMEs: issues and challenges for a results-oriented EU regional policy

McCann

2016

Small Bus Econ

127

View full text Add to dashboard Cite

This paper discusses the ways that European regional policy has been re-shaped in order to build on the role played by entrepreneurship in driving regional innovation. The various lines of re-thinking which have helped to reform the policy draw heavily on modern theories of entrepreneurship and innovation, and these insights have contributed significantly to many of the elements of new policy logic and framework. Yet, these ideas also derive both from worldwide, rather than EU-specific insights, and also from a wide range of academic fields. Setting the EU agenda within the broader global context is therefore also important in order to help identify both the commonalities and differences between policy approaches in different types of places.

show abstract

Evaluating Public Policy Formation and Support Mechanisms for Technological Innovation

Cited by 8 publications

References 26 publications

An Application of Fuzzy Logic to Assess Service Quality Attributes in Logistics Industry

An Application of Fuzzy Logic to Assess Service Quality Attributes in Logistics Industry

The role of information and communication technologies in using projective techniques as survey tools to meet the challenges of bounded rationality

Smart specialisation, entrepreneurship and SMEs: issues and challenges for a results-oriented EU regional policy

Contact Info

Product

Resources

About