Evaluating the Impact of a School of Nursing Civility Team

Abstract

Background: Promoting civility in nursing education can be accomplished with civility teams, assessing perceptions of civility and developing initiatives to address areas needing improvement. Problem: There is a lack of information about the effectiveness of civility teams in nursing education, leading to uncertainty on how to develop and assess civility teams. Approach: This article discusses how 1 school of nursing implemented a civility team and used the Clark Healthy Work Environment Inventory to assess the impact of the team. Outcomes: The civility team used the inventory responses from 110 team members to establish civility action items. One year later, the inventory was repeated, and the responses from 122 team members were used to evaluate the impact of the civility action items. Conclusion:This program evaluation indicates an effective way for nursing programs to develop civility initiatives using a validated assessment tool to create and evaluate civility action items.

Relationship between authentic leadership and burnout: the mediating role of civility in healthcare sector in Portugal

“…These norms refer to informal behavioral rules that address mutual respect generally accepted within a group (Laschinger and Read, 2016). Research has demonstrated that civility can increase efficacy at work, leading to a reduction in burnout among health-care employees (Bernard et al , 2022; Phan and Hampton, 2022). In the current and complex health-care environment, a renewed emphasis on the humanistic foundation of human caring brought about by authentic relationships could be instrumental in overcoming crises.…”