Evaluation of a university website’s usability for visually impaired students

Çetin, Nihal Menzi; Alemdağ, Ecenaz; Tüzün, Hakan; Yildiz, Merve

doi:10.1007/s10209-015-0430-3

Cited by 40 publications

(30 citation statements)

References 17 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…In another study Menzi-Çetin, Alemdağ, Tüzün, and Yıldız adopted a think aloud process in its usability test while users performed 11 tasks concerning their university's web pages to ascertain the perceptions of their users [15]. Our study also adopts the think aloud method in the usability study to establish user perceptions, preferences, satisfaction, preference and suggestions.…”

Section: Literature Reviewmentioning

confidence: 99%

Developing Usable Academic Library Website for International Students through Usability Testing

Nyame¹,

Lu²,

Qiao³

2019

OALib

View full text Add to dashboard Cite

A usable website is a key to ensuring user satisfaction whiles an unusable website brings about frustration and user dissatisfaction. Usability testing has been identified as a great way to check how usable products are to users. This is however ignored by many designers during the designing stage of products such as websites. This in the long run makes the user experience difficulties, errors, and frustration because the product was not created with the user needs in mind. Usability testing is a great way to explore the needs of users and also identify problems and challenges that users encounter while using a product. Involving users in usability testing helps to produce user-centered websites. This study therefore is an attempt to examine the Jiangsu University English Library Website which was designed for international students. Thus the study seeks to identify the needs of the international students as well as problems the users face whiles using the academic library website by involving them in the usability test. A user evaluation usability test with the Morae software was used in this study to analyze data. The study involves twenty international student participants of whom ten were from Asian Countries outside China and the other ten were from African countries and compared usability issues encountered by the groups when using the JUELW. According to the rule of the thumb 5 users are enough to help explore the usability issues. This study therefore serves as a guide for various libraries to use while conducting usability tests for their users and also makes recommendation for libraries to consider when designing library websites for their users especially international student.

show abstract

Section: Literature Reviewmentioning

confidence: 99%

Developing Usable Academic Library Website for International Students through Usability Testing

Nyame¹,

Lu²,

Qiao³

2019

OALib

View full text Add to dashboard Cite

show abstract

“…Theoretically, our adopted methodology used a mixed-method approach that incorporated several methods, such as automated testing and user testing methods, which was similar to previous research, such as [24][25][26], which proved to be an effective methodology for highlighting the major accessibility issues faced by VI users.…”

Section: Discussionmentioning

confidence: 99%

“…Thus, the authors provided recommendations for employers to ensure that their online employment applications are accessible and usable for all individuals, including individuals with disabilities. Another user test [26] has been conducted to evaluate the accessibility of the University of Ankara website for visually impaired students. Along with the user test, a satisfaction survey and interviews were also conducted.…”

Section: Accessibility Evaluation Using User Testingmentioning

confidence: 99%

Accessibility Evaluation of Saudi E-Government Systems for Teachers: A Visually Impaired User’s Perspective

et al. 2020

View full text Add to dashboard Cite

The Saudi government pays great attention to the usability and accessibility issues of e-government systems. E-government educational systems, such as Noor, Faris, and iEN systems, are some of the most rapidly developing e-government systems. In this study, we used a mixed-methods approach (usability testing and automated tools evaluation) to investigate the degree of difficulty faced by teachers with visual impairment while accessing such systems. The usability testing was done on four visually impaired teachers. In addition, four automated tools, namely, AChecker, HTML_CodeSniffer, SortSite, and Total Validator, were utilized in this study. The results showed that all three systems failed to support screen readers effectively as it was the main issue reported by the participants. On the other hand, the automated evaluation tools helped with identifying the most prominent accessibility issues of these systems. The perceivable principle was the principle most violated by the three systems, followed by operable, and then robust. The errors corresponding to the perceivable principle alone represented around 73% of the total errors. Moreover, further analysis revealed that most of the detected errors violated even the lowest level of accessibility conformance, which reflected the failure of these systems to pass the accessibility evaluation.

show abstract

“…Related to the area of education and academia, some researchers analyzed the usability of a university's website from a novel aspect. For example, Menzi-Çetin, Alemdağ, Tüzün, and Yıldız (2017) aimed to make the usage of a university website more convenient for students with disabilities (weak eyesight).…”

Section: Website Usabilitymentioning

confidence: 99%

Assessing the Usability of Online Food Ordering Websites Using a New Fuzzy Kano Method: Implications for Improvement

Taimouri¹,

Emamisaleh²,

Mohammadi³

2019

IJBM

View full text Add to dashboard Cite

Following the rapid development of the Internet, e-commerce websites are widely used today for various goals. An essential point in the prosperity of these websites is their level of usability. Accordingly, measuring this usability is indispensable for these websites to check whether they are moving in the right path. Thus, in this article, the usability scores of five well-known online food-ordering websites in Iran have been evaluated using a novel fuzzy Kano method with respect to design parameters. In addition to assessing usability scores, the design parameters of these websites have been classified and reviewed in a detailed manner in order to determine the design priorities of these websites as one of the main results of this study. Data were gathered using a questionnaire with 190 respondents. Results demonstrated that Snappfood is the best online food-ordering website in Iran. In addition, sorting restaurants based on customer satisfaction score, using high-quality images of foods along with the image zooming feature, and the existence of complete information about foods and restaurants are the most effective and important design parameters of these types of websites according to the findings of this study.

show abstract

Evaluation of a university website’s usability for visually impaired students

Cited by 40 publications

References 17 publications

Developing Usable Academic Library Website for International Students through Usability Testing

Developing Usable Academic Library Website for International Students through Usability Testing

Accessibility Evaluation of Saudi E-Government Systems for Teachers: A Visually Impaired User’s Perspective

Assessing the Usability of Online Food Ordering Websites Using a New Fuzzy Kano Method: Implications for Improvement

Contact Info

Product

Resources

About